Operations & Admin Coordinator (30–35 Hours Per Week) Elanora, QLD (on-site) Part-time | Monday to Friday $40 per hour future growth opportunities Read This First (Important) This is not a "cruise" admin role. We are a fast-moving business with global customers. Things change quickly, priorities shift, and you'll often need to figure things out as you go. If you like: Clear structure every day Repetitive tasks Being told exactly what to do This role is probably not for you. If you like: Taking ownership Solving problems Being relied on No two days being the same Keep reading. The Role This role is the backbone of our daily operations. You'll work directly with the founder and team to keep everything moving. Some days are admin-heavy. Some are customer-focused. Some are logistics. Some are reactive — where things don't go to plan and need to be solved. What You'll Own Customer communication (calls email) Customer service experience is preferred but not required Orders, invoicing, and admin Supplier coordination and logistics Stock and international shipments General problem solving across the business Occasional support with marketing/admin tasks What Matters Most We care more about attitude and ownership than a perfect CV. You must be: Reliable — you follow things through Detail-focused — small mistakes matter Proactive — you don't wait to be told everything Practical — you get things done Calm under pressure — things can move quickly Have a minimum of 1-2 years administrative or office experience This Role is NOT for someone who: Needs structure every day Prefers predictable work Needs constant direction Wants a purely admin or purely marketing role Key Details 30–35 hours per week (Monday to Friday) Based in our Elanora home office (small team) Occasional light hands-on tasks (1–2 hrs/week) Pay based on experience and ability to operate independently Australian citizenship or permanent residency required Important The first 1–2 months are about learning systems, processes, and how we operate. This is an admin-first role initially, with the opportunity to grow into more responsibility over time. How to Apply Please include: Your resume A short cover letter answering: Why this role suits you An example of when you took ownership How long you are looking to stay If you enjoy being the person who keeps things moving and gets things done — we'd love to hear from you. www.shepherdfilters.com
