Medical Reception with Practice Manager Duties (Casual) Hollywood Medical Centre – Nedlands We are a small and well-established psychiatry private practice located in Nedlands looking for someone with experience to join our team and contribute to providing excellent patient service, support our doctors and ensure the smooth running of our operations. This is a varied role, offering autonomy and support. You’ll play a key part in ensuring the practice runs smoothly day-to-day — supporting patients, doctors, and overseeing the administrative flow of the business. It will suit someone who enjoys being across multiple tasks, using initiative, taking ownership and working in an even paced environment. About the Role 2 days per week to start (with the option of a third day) Additional shifts to cover leave where needed. $35–$42 per hour 12% super paid parking onsite Start as soon as possible What You’ll Be Doing Welcoming patients with warmth and compassion Managing the front desk and patient appointments Handling phone calls and email correspondence each day Processing patient payments (Medicare, DVA, private billing) Managing hospital inpatient billing for the doctors Maintaining accurate and confidential patient records Liaising with patients, families, GPs, and other health professionals Organising hospital admissions as needed Responding to patient and doctors’ enquiries with initiative and a can-do attitude You will also be doing Practice Manager duties: Oversee the administrative running of the practice from week to week Use quieter periods productively to stay on top of admin and practice organisation Diary management and planning across the year Coordinate and support one other casual staff member Ensure systems, billing, and processes are managed efficiently We’re looking for someone who: Is experienced in medical practice environment Professional and warm presence to welcome patients Has hands-on experience using GENIE (or similar) and ECLIPSE for inpatient billing Proficient in Microsoft Office Is highly organised with strong attention to detail Takes initiative and learns quickly and happy to ask questions when unsure Is comfortable managing a range of responsibilities across the day Works well independently and as part of a small team Is flexible and able to assist with additional shifts when needed What We Offer A friendly, supportive and professional team A well-established and respected specialist practice Above-average casual pay Paid on-site parking Central location close to shops and cafes A role with variety, responsibility, and autonomy
