The Company Join a leading South Australian organisation committed to delivering safe, sustainable and data-driven outcomes for its people and communities. The People & Safety division is undergoing a period of optimisation and transformation, with a strong focus on improving systems, analytics, and workforce insights to support better decision-making and service delivery. The Role We are seeking a Systems and Insights Specialist to act as the dedicated analytics and systems expert within the People & Safety Optimisation team. You will play a key role in shaping how workforce data is captured, interpreted, and used—ensuring insights are accurate, accessible, and actionable. Working at the intersection of People & Safety and Technology, you will optimise systems (including ServiceNow HRSD), enhance reporting capability, and drive continuous improvement across people-related processes. Responsibilities Design, build, and maintain dashboards, reports, and workforce analytics solutions Analyse people, safety, and workforce trends to identify risks and opportunities Deliver high-quality ad hoc reporting and scalable reporting frameworks Optimise and enhance People & Safety systems, including ServiceNow HRSD Support workflow design, testing, and continuous improvement initiatives Identify process inefficiencies and recommend automation and simplification opportunities Act as a key liaison between People & Safety and Technology teams Ensure strong data governance, privacy, and compliance in all reporting outputs Contribute to improving user experience and adoption of systems and tools You You are a data-driven systems thinker who enjoys solving complex problems and improving how organisations use information. You bring experience in analytics, systems support, or business analysis within a complex environment and are confident working with enterprise platforms. You will also bring: Strong capability in data analysis, reporting, and insights development Experience with enterprise systems (ServiceNow HRSD highly regarded) Ability to translate technical information into clear business insights Strong attention to detail and commitment to data integrity Process improvement mindset with a focus on efficiency and sustainability Excellent stakeholder engagement and communication skills A collaborative approach with the ability to work across technical and business teams Benefits Adelaide CBD location Flexible working arrangement: 2 days WFH / 3 days in office Opportunity to work on meaningful People & Safety transformation initiatives Long-term contract: ASAP start to end of January 2027 Exposure to enterprise systems, analytics uplift, and process optimisation programs Collaborative and supportive team environment focused on continuous improvement APPLY NOW!
