About the role Join us in the newly formed People & Culture Generalist role, and become part of a fast paced, driven, high performing and global team, who are committed to making a real impact. Be part of the opportunity to build a brand-new People function, partnering closely with the business to create impactful programs and practices to enable every team member to do their best work. As a People and Culture Generalist, you'll work hand-in-hand with managers and the Director of People & Performance. You will be assisting the delivery of People & Culture projects and programs, Performance & Compensation Reviews, Engagement Surveys, HRIS implementation & management and Employee Experience and wellness initiatives. You will be the primary contact for team members, providing guidance on day- to- day P&C-related questions and ensuring a seamless experience from onboarding, throughout the employment lifecycle. This position offers you an exceptional opportunity to get exposure to and involvement with strategic People & Culture initiatives while maintaining a strong operational focus. In our fast-paced and dynamic environment, you'll gain invaluable experience across the full breath of P&C. Responsibilities, Duties and Expectations Together with the Director of People & Performance, this role provides HR support, advice and strategic direction for a global team of 450 employees. The role will work closely with our in-house Legal team, Talent Acquisition team, and Executive team to build and grow a People function, creating people practices, processes and policies. As the People & Culture Generalist, you will combine strategic advice with hands-on operational support across the employee lifecycle. Partnering with the Payroll Manager to manage and optimise the HRIS and related systems, ensuring data integrity. Leading or supporting system implementations, upgrades and improvements, and acting as the main contact for HRIS partners. Automating workflows, troubleshooting system issues, managing stakeholder communications, and driving system adoption through training and education. Collaborating with Finance and Talent Acquisition to develop and maintain P&C dashboards and prepare monthly metrics. Conducting regular data audits to ensure accuracy and compliance, and providing data-driven insights to support leadership decision-making. Reviewing and improving HR processes, mapping end-to-end employee journeys to remove inefficiencies. Ensuring compliance with all relevant labour laws and review P&C policies annually in line with best practice. Supporting the annual Performance Review process, including system setup, communications, training and data analysis. Partnering with legal counsel to manage visas, renewals and permanent residency processes, act as the internal SME on global mobility, and support internal relocations. Supporting the annual remuneration review and conducting salary benchmarking to ensure market competitiveness. Providing day-to-day advice to managers and team members. Partnering with leaders on investigations, grievances, performance management and terminations, and work with legal on ER and WHS matters. Supporting development planning for high performers and advising leaders across multiple regions. Coordinating the annual engagement survey, including setup, communications, reporting and action planning. Owning company-wide engagement initiatives and partner with Office Management, Talent Acquisition and IT to deliver a seamless onboarding experience. Qualifications, Experience and Skills Collaborative, service- focussed, able to build strong relationships across all levels of the organisation. Detail orientated, proven experience managing employee data across multiple systems, and the ability to utilise this data to drive the right strategic decisions and outcomes across the business. Process and system mindset. Natural inclination towards automation, and implementing scalable, repeatable processes to enable growth and scale. Familiarity with HR systems and strong experience in MS Office. 2 years' experience in a P&C Coordinator, Generalist of Advisor role Strong ability to interpret and apply P&C policies and employment legislation Excellent interpersonal and influencing skills High level of confidentiality and discretion when handling sensitive information. Proactive, accountable and adaptable personality. Organised, detail – orientated and resourceful problem solver. To be successful in the role, you will bring with you: A Bachelor's degree in HR, Business Administration, or equivalent experience. Previous experience in Customer Service highly regarded. Note for recruitment agencies: We do not accept unsolicited candidates from external recruiters unless specifically instructed.
