This is a Payroll Quality Coach role with Woolworths Group based in Runcorn, QLD, AU Woolworths Group Role Seniority - mid level More about the Payroll Quality Coach role at Woolworths Group Payroll Quality Coach Join a leading Australian retail organisation in a permanent, hybrid role based Brisbane (Eight Mile Plains). Work in a team, coach your peers, optimise processes, and enhance our large-scale payroll function. Expand your payroll expertise and make a real difference across Australia and New Zealand. We are Woolworths Group We are Woolworths Group. 200,000 bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ If you’re excited to transform today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless. What you'll do This is a pivotal opportunity to advance your career and make a tangible impact as our Payroll Quality Coach. In this role, you will be the driving force behind the capability, confidence, and overall success of our Payroll Team. You will champion a culture of service excellence and collaboration, ensuring our operations are not only compliant but set the standard for quality and consistency. Your Key Responsibilities will be to: Champion A Culture Of Continuous Learning: Drive team excellence by designing and executing bespoke coaching initiatives, leveraging performance insights and targeted feedback to build confidence and elevate the professional capabilities of the Payroll Team. Shape Future Talent: Guide new team members by leading a comprehensive and engaging onboarding experience, ensuring all training materials are best-in-class. Drive Strategic Improvement: Collaborate with Stakeholders and the Leadership team on continuous improvement initiatives, simplifying processes and enhancing the end-to-end team member experience. Leverage Data for Excellence: Analyse key trends and performance data to uncover actionable insights, directly improving the efficiency of the Payroll Team and the quality of service delivered. Cultivate a High-Performing Culture: Act as a key leader in promoting a supportive, collaborative, and positive working environment where every team member can thrive. What you'll bring Demonstrated expertise in leveraging the SAP payroll environment , including in-depth knowledge of the integrated SuccessFactors platform. A positive mindset with the ability to work effectively autonomously and collaboratively whilst managing competing tasks in a fast-paced environment. Have a strong track record of developing talent, using your expert coaching skills and clear feedback to build team capability and confidence. A comprehensive understanding of the Australian and New Zealand payroll landscape, including relevant legislation and Enterprise Agreements, combined with a strong risk lens to ensure unwavering compliance. An exceptional problem-solving skills and the initiative to identify opportunities for continuous improvement, all while managing competing priorities with high attention to detail in a dynamic environment. What you’ll experience A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network. Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families. A progressive and competitive leave policy that gives you more space for what matters to you. Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work. Opportunity to Salary Sacrifice, enabling team members to purchase selected eligible items or services from pre-tax salary. Can be used for novated leases, superannuation contributions, Qantas Club membership, computing devices etc. Everyone belongs at Woolworths Group Diversity, equality, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential. We encourage all candidates to apply. Please let us know in your application if we can assist you with any adjustments in the hiring process. See how we’re creating better experiences together, for a better tomorrow Discover more opportunities with Woolworths Group Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Woolworths Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Championing a culture of continuous learning Shaping future talent Driving strategic improvement Key Strengths SAP payroll expertise Coaching skills Problem-solving skills Understanding of payroll legislation Data analysis Collaboration Why Woolworths Group is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Woolworths Group not with Hatch.
