Company Description About us: At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together. We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow. Job Description The AI Architect will play a pivotal role in shaping the group’s artificial intelligence strategy. Operating within the Group CTO function, this role will provide leadership on AI technology choices, establish governance frameworks for responsible adoption, and guide prioritisation of AI use cases across the enterprise. The AI Architect will act as a key facilitator, aligning stakeholders and ensuring that AI initiatives deliver maximum business value while adhering to ethical and regulatory standards. Key Responsibilities: Technology Direction: Evaluate, recommend, and standardise AI platforms, with a primary focus on Microsoft technologies, while also considering other leading tools and architectural patterns to ensure scalability, security, and interoperability. Governance & Oversight: Drive AI governance processes, including ethical guidelines, risk management, compliance, and decision-making frameworks for AI deployment. Use Case Prioritisation: Partner with business units to assess, prioritise, and oversee AI initiatives that align with enterprise strategy and deliver measurable value. Strategic Alignment: Set the overall direction for AI adoption, ensuring alignment with corporate goals, digital transformation programmes, and innovation agendas. Stakeholder Engagement: Act as a trusted adviser to executives and cross-functional leaders, facilitating informed decision-making on AI investments Qualifications To thrive in this role and help us deliver exceptional AI solutions for our clients, you’ll ideally bring: Technical Expertise Proven experience designing and implementing AI/ML solutions at enterprise scale. Deep understanding of Microsoft AI technologies Comprehensive expertise across leading AI, Machine Learning, and Generative AI frameworks and cloud services. This includes hands-on experience with: AWS: SageMaker, Bedrock, Comprehend, Rekognition, and related services. Azure: Azure Machine Learning, Azure OpenAI, Form Recognizer, Cognitive Search, and similar. Google Cloud: Vertex AI, BigQuery ML, AutoML, and associated tools. You’ll also have strong capabilities with Large Language Models (LLMs), Python, PySpark, and Vector Databases. Strong grasp of data architecture, model lifecycle management, MLOps, and integration patterns. Knowledge of responsible AI principles, including fairness, transparency, privacy, and compliance. Strategic & Leadership Skills Demonstrated ability to lead cross-functional teams and influence senior stakeholders. Experience developing AI strategies aligned with business goals and digital transformation initiatives. Strong communication and stakeholder engagement skills, with the ability to translate complex technical concepts into business value. Governance & Risk Management Experience establishing AI governance frameworks, including ethical guidelines, risk controls, and regulatory compliance. Familiarity with global data protection regulations (e.g., GDPR, CCPA) and their implications for AI deployment Extensive Real-World Impact: A significant track record of hands-on experience designing, building, and successfully deploying production-grade Data and AI solutions at scale. You will ideally have worked in a professional services environment across key sectors such as government, finance, or telecommunications, showcasing your ability to deliver tangible results (e.g., sophisticated recommendation engines, personalised user experiences, advanced NLP features). Educational Background Bachelor’s or Master’s degree in Computer Science, Data Science, Artificial Intelligence, Engineering, or a related field. Advanced certifications in AI/ML, cloud architecture (e.g., Microsoft Azure AI Engineer, AWS Machine Learning Specialty), or enterprise architecture are highly desirable. Additional Information Why join us: NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth. NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community. At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. Agencies: We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given. Work rights and background checks: To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks
