BETTER BEGINS HERE Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop. The Role The Bell Attendant position is a dynamic, customer-focused role that offers valuable exposure to Crown Melbourne’s hotel operations and systems. We’re looking for enthusiastic and dedicated team members to join the Crown Promenade Bell Services team. In this role, you’ll create joyful guest experiences through your genuine care and attention. Your responsibilities will include: Welcoming guests and visitors upon arrival and departure at Crown Promenade Safely and efficiently handling luggage delivery, collection, and storage Valet parking guest vehicles with care and professionalism Upholding exceptional customer service standards in a premium hotel environment About You You’ll bring: A valid and unrestricted Australian Driver’s License (a full manual license is highly regarded) Previous experience in a customer service role, ideally in a similar setting, with strong communication and time management skills Full, unrestricted Australian working rights A Responsible Service of Alcohol (RSA) certificate, or the ability to obtain one Additional Information This role requires you to have flexibility to work across a 24/7 roster including weekends and public holidays and overnights. What you can expect from us On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers. Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ and Aboriginal and Torres Strait Islander; people like you.