Top Dog Pest Control & Property Inspections is a trusted, locally owned and family-operated business servicing the Gold Coast and Brisbane region for 10 years. As a leading pest control and termite management company, we are seeking an organised, friendly, and detail-oriented Client Services & Booking Scheduler to join our team! We pride ourselves on reliable service, strong customer relationships, and a hardworking, supportive team culture. This is a key position within our business, where you will be the first point of contact for customers and play a vital role in keeping daily operations running smoothly. Our office environment strikes the perfect balance between professionalism and a relaxed atmosphere, where collaboration and a sense of humour are highly valued. Key Responsibilities - Scheduling and coordinating bookings for pest management services - Answering incoming calls and responding to customer enquiries - Managing daily job schedules for a small team of technicians - Updating and maintaining customer records - Handling emails, invoicing, and general administrative tasks - Providing friendly and professional customer support About You - Previous experience in administration, scheduling, or customer service (preferred) - Professional communication skills – both phone and written - Strong organisational skills and attention to detail - Ability to multitask and work in a fast-paced environment, often unsupervised - Positive attitude and team-oriented mindset - Proficiency with computers and booking systems (or willingness to learn) What We Offer - Salary negotiable based on experience - Supportive, fun and friendly small team environment - Stable, full-time position (flexibility for the right candidate) - Opportunity to grow within a local, expanding business - Supportive small business with clear systems and expectations If you're someone who thrives on organisation and structure, enjoys helping people, and wants to be part of a reliable local business, we'd love to hear from you! How to Apply If this sounds like you, we'd love to chat! Please send your resume and a short cover letter to topdogpestcontrol.com.au Have any questions? Please give Greg, Managing Director a call on 0422 405 .
