Part time position (46 hours per fortnight) Days of work: Monday, Tuesday, Friday and alternate Thursdays Generous superannuation (Up to 17%, conditions apply) Five weeks annual leave per annum (pro-rata for part-time employees) Free parking available onsite Free access to Leisure World Pool and Gym Health and wellness program (including free annual skin checks/flu vaccinations, biennial health assessments, seasonal fitness and wellness sessions) Access to health fund corporate discount Hourly rate: $43.07 plus super About the City: The City serves a diverse community of more than 140,000 residents. The City is a large local government in Western Australia with a reputation for professionalism, innovation and excellence. City employees enjoy a work environment that encourages professional development and promotes a healthy work-life balance. About this position: We are seeking a highly organised and proactive individual to join our vibrant Leisure World team. This role is ideal for someone who enjoys working in a fast‑paced, customer‑focused environment. You will support the planning, delivery and day-to-day operations of programs, services and events, while ensuring a high standard of customer service for our community. Working alongside another part-time Administration Officer and under the guidance of the Supervisor Customer Experience, you will provide high-quality administrative support to the Leisure World team. Experience using a Leisure Management System (such as Envibe), or the ability to quickly learn new systems, will be highly beneficial to your success in this role. In this role, you will: Manage memberships, including setup, maintenance and payments Support the Leisure Management System, ensuring data accuracy and resolving issues Coordinate room hire and party bookings, including scheduling and invoicing Assist with inventory control, ordering and stock management Respond to customer enquiries (phone, email and in person) and assist with complaint resolution Manage financial processes, including receipting, payment processing and reconciliations Assist with marketing updates across website, social media and internal communications What we are looking for: To be successful, you must be able to demonstrate: Experience in a customer service or community-focused environment Well-developed administrative skills and a high level of attention to detail A strong customer focus, with the ability to build positive relationships Excellent organisational skills and ability to prioritise competing tasks The ability to work effectively both independently and as part of a team Essential requirements: Working With Children Check Current First Aid & CPR Certificate Current Police Clearance (less than three months old). Please note: This is not essential to apply for the role, but it will be required at a later stage as it is an appointment condition In return we can offer you A competitive salary and additional superannuation contributions Opportunities to grow your skills and career A supportive and forward-thinking work environment where your contributions shape the community’s future. Ready to apply? For more information or to apply visit the City’s website. Human Resources can be contacted on 9397 3362 for any questions. Applications close at 4 pm on Monday 18 May 2026. The City of Gosnells embraces diversity and encourages applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, young people and people with disability.
