This is a Engagement Support Officer (Operations Support) role with Department of Primary Industries (Queensland) based in South Brisbane, QLD, AU Department of Primary Industries (Queensland) Role Seniority - junior, mid level More about the Engagement Support Officer (Operations Support) role at Department of Primary Industries (Queensland) What You Will Do (key Responsibilities/duties) As our Engagement Support Officer (Operations Support), you will play a key role in supporting the National Fire Ant Eradication Program, Australia's largest eradication initiative. Your work will directly contribute to protecting Queensland's environment, economy, and communities from the devastating impacts of fire ants. You will know you're achieving success in the role when you: Deliver community and stakeholder engagement campaigns to meet program milestones. Collaborate with external service providers to achieve project outcomes. Identify and implement continuous improvement opportunities to enhance program outcomes. What You Will Bring (qualifications, Registrations, Experience) You will bring a proactive attitude, strong organisational skills, and a commitment to delivering high-quality outcomes. While experience with client relationship management systems and task management software is desirable, a willingness to learn and adapt is highly valued. Key Capabilities Include The ability to work independently and manage priorities effectively to meet project deadlines. Strong communication and interpersonal skills to build and sustain collaborative relationships. A focus on innovation, leveraging data and technology to improve processes and outcomes. Why join the department? (benefits) The Department of Primary Industries (DPI) is committed to protecting Queensland's natural resources and economy. Our team is united by a shared purpose and passion for making a difference. Here Are Some Reasons Why Our People Choose Us Make a visible impact in your community and directly contribute to making Queensland a better place to live. Enjoy flexible working options that promote a healthy work-life balance. Access salary sacrificing options and competitive superannuation through QSuper. Benefit from a variety of leave entitlements and free, confidential counselling for you and your family through our Employee Assistance Program. Join a workplace committed to preventing violence against women, as a proud White Ribbon accredited organisation. Join us and help preserve and protect Queensland's biosecurity. Visit www.dpi.qld.gov.au to learn more about us and what we do. Job Ad Reference: QLD/680885/26 Closing Date: Tuesday, 17 March 2026 Further information We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. Please ensure you download all attachments and follow the instructions on how to apply. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Department of Primary Industries (Queensland) team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Delivering engagement campaigns Collaborating with service providers Implementing improvements Key Strengths ️ Organisational skills ️ Communication skills Proactive attitude Client relationship management systems Task management software Innovation A Final Note: This is a role with Department of Primary Industries (Queensland) not with Hatch.