This is a Commercial Claims Manager role with Parklife Metro based in Sydney, NSW, AU Parklife Metro Role Seniority - mid level, senior More about the Commercial Claims Manager role at Parklife Metro Shape the Future of Western Sydney’s Rail Network in a Landmark PPP Parklife Metro Has Been Awarded The Sydney Metro SSTOM Package, a $5 Billion Public-Private Partnership (PPP) Project That Will Transform Western Sydney. This Major Infrastructure Package Includes Six brand-new metro stations from St Marys to the new Aerotropolis 12 new metro trains and core rail systems A state-of-the-art maintenance and stabling facility at Orchard Hills As part of the Plenary, RATP Dev, Siemens, and Webuild consortium, we’re delivering a city-shaping project that will define the future of transport in NSW. The Opportunity: Claims Manager We are seeking a highly skilled Claims Manager to take ownership of major subcontractor packages and joint venture agreements, including the design joint venture and key delivery partners. Reporting to the Deputy Commercial Director, you will play a critical role in the financial and commercial success of this multi-billion-dollar infrastructure project. This role requires exceptional commercial acumen, strong stakeholder engagement skills, and the ability to manage complex contractual negotiations while ensuring compliance, governance, and financial performance. Why You Should Apply Lead Complex Claims on a Landmark Project - Take ownership of high-value claims across major subcontract and JV agreements Unrivalled Salary and Benefits - A top-tier remuneration package that reflects the scale, complexity, and responsibility of the role Career Advancement - Play a pivotal role on the largest PPP projects in NSW, positioning yourself for senior commercial leadership opportunities Collaborate with Industry Leaders - Work alongside Tier One subcontractors, government agencies, and major PPP partners Work Close to Home - Ideal for Western Sydney or CBD based professionals, offering work-life balance in a high-profile project. Key Responsibilities Claims Strategy and Management - Lead the end-to-end management of claims, variations, extensions of time (EOT), and dispute processes across major subcontract and JV packages Commercial Risk Assessment - Identify, assess, and proactively manage commercial risks and entitlements to protect project outcomes Claims Preparation and Defence - Prepare, review, and substantiate complex claims, ensuring robust contractual and factual support Negotiation and Dispute Resolution - Lead commercial negotiations and support formal dispute resolution processes where required Contractual Entitlement Analysis - Interpret and apply contract provisions to assess liability, quantum, and time impacts Stakeholder Engagement - Work closely with project delivery teams, planners, cost managers, legal advisors, and JV partners to develop coordinated claims strategies Governance and Reporting - Provide clear reporting on claims exposure, contingency forecasts, and dispute status to senior leadership. What We’re Looking For Tertiary qualification in Commercial Management, Construction Law, Engineering, Quantity Surveying, or a related discipline Minimum 10 years’ experience in construction/commercial management, with at least five years focused on claims within major D&C projects Strong expertise in delay analysis, variations management, EOT assessments, and dispute resolution processes Proven experience managing high-value, complex claims in collaborative JV environments Exceptional commercial acumen with a deep understanding of risk allocation and contractual mechanisms Strong negotiation, analytical, and stakeholder management skills Demonstrated leadership capability with experience mentoring commercial or claims professionals. Why Join Us? We foster a supportive and collaborative culture, that prioritises the safety of our people and the environment Develop your career on the SSTOM Project - a defining rail infrastructure initiative for Western Sydney Enjoy an inclusive work environment, with opportunities for professional growth and long-term project engagement. Join a collaborative and experienced consortium focused on excellence and innovation Health & wellbeing initiatives and Novated lease options available Diversity and inclusion & Employee recognition programs. What’s next? If you have a strong background for the role and want to play a key role in shaping Western Sydney’s transport future, click ‘Apply’ to join our growing team. If you progress, we will call you for a phone interview. Followed by a face-to-face meeting via Teams or in person. Prior to an offer, we'll request your qualifications and conduct a medical & drug and alcohol check. Interested to learn more about Parklife Metro JV? Visit our website at https://parklifemetro.com.au/ Deliver a legacy. Build your future. Join Webuild | Parklife Metro. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Parklife Metro team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading claims strategy and management ⚖️ Conducting commercial risk assessments Preparing and defending claims Key Strengths Commercial management expertise Negotiation skills Stakeholder engagement Leadership experience ⏳ Delay analysis expertise Analytical skills A Final Note: This is a role with Parklife Metro not with Hatch.
