Description Overnight Medical Administrator – Shift Leader Shift: 11:30pm–8:00am Roster: 7 days on, 7 days off (Wednesday–Tuesday) Are you ready to step into a leadership role that makes a real impact? I‑TeleRAD is seeking an Overnight Medical Administrator Shift Leader to join our high‑performing team and help deliver critical support to clinicians across Australia. About Us I‑TeleRAD, part of the I‑MED Radiology Network, provides round‑the‑clock teleradiology reporting to hospitals and medical facilities nationwide. We are one of Australia’s largest and most advanced teleradiology providers, trusted by both public and private health services to deliver timely, accurate clinical reporting. Why Join Us? ⭐ Career Progression – Step into a leadership position ⭐ Work-Life Balance – Enjoy the rhythm of a 7-on / 7-off roster, giving you extended downtime every fortnight. ⭐ Supportive Team Culture – Work with a collaborative, experienced team with ongoing support and training. ⭐ Extra Shifts Available – Opportunities to take on additional shifts if available. What You’ll Be Doing As the Overnight Shift Leader, you'll play a key role in the smooth running of our overnight operations, including: Clinical Communication & Call Management Handle a high volume of inbound calls from hospitals , ensuring timely, accurate response and support. Make outbound calls to referrers to communicate updates, clarify information, and support workflow. Deliver and escalate critical findings promptly, following established clinical communication protocols. Operational Coordination Manage and maintain accurate patient, study, and staff lists to keep workflow running efficiently. Compile and distribute nightly statistics and operational reports. Monitor rostering needs and promptly escalate any staffing gaps. Support radiologists and clinicians with administrative tasks requiring quick turnaround. What You’ll Bring Previous experience in a medical administration role (hospital or radiology experience highly regarded). Strong leadership capability with the confidence to guide overnight operations independently. Excellent communication skills — calm, clear, and professional across high‑pressure situations. High attention to detail, strong organisational skills, and the ability to multitask effectively. Solid IT proficiency and confidence navigating clinical systems. A proactive attitude and ability to make sound decisions overnight with minimal supervision. Ready to Take the Next Step? Join a team where your contribution genuinely matters — apply now and help us continue delivering exceptional patient care across Australia.
