Description Join our team as a Medical Receptionist! Are you a friendly, organised, and customer-focused individual? Our busy clinic in North Strathfield is seeking a dedicated Medical Receptionist to be the welcoming face of our practice. The role is a part time, permanent position working 3 days a week (Mon, Tue and Fri) with 7.6 hour shifts scheduled between the core hours of 8:30am and 5:30pm . Role Overview: As a Medical Receptionist, you'll play a crucial role in ensuring smooth clinic operations. Here's what you'll be doing: Greet Patients: You'll be the first point of contact for patients at our reception desk. A warm smile and excellent customer service are essential! Appointment Management: Efficiently schedule and manage appointments to maximize both customer service and clinic efficiency. Build Relationships: Develop and maintain strong working relationships with patients, referrers, staff, and managers. Your interpersonal skills will shine here! Quality Service Delivery: Drive the delivery of high-quality service to patients and referrers. Your attention to detail matters. Life at Our Clinic: We believe in supporting our team members. Here's what you can expect: Competitive Remuneration: We offer a salary package that reflects your skills and experience competitive remuneration Structured Training: A paid induction and ongoing development will support you in the role structured training Career Development: We encourage growth and provide opportunities to advance career development Supportive Team Environment: Be part of a collaborative team that values shared success supportive team environment Employee Well‑Being: Access to an assistance program to support your health and wellbeing employee well-being Key Selection Criteria We’re seeking a candidate with: Previous Medical Reception Experience: Not essential but highly regarded medical reception experience Multitasking Ability: Comfortable navigating multiple computer systems and digital tools multitasking ability Initiative and Willingness to Learn: Proactive, adaptable, and open to developing new skills initiative and willingness to learn Strong Communication Skills: Confident engaging with patients and colleagues in person and over the phone strong communication skills Ability to Work Independently and in a Team: Capable of managing tasks autonomously while contributing to a collaborative environment independent and team-based work Patience and Empathy: Able to support patients with understanding and professionalism patience and empathy Next Steps If you are interested in the opportunity, please click apply and submit your updated CV - Please note due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team.
