This is an internal advertisement. At this stage, applications are only open to Current employees of the City of Coffs Harbour. Temporary, full-time position until end January 2026 Combine your leadership and customer service skills in this dynamic role About the role Are you an experienced customer service professional with strong leadership skills? The City of Coffs Harbour is seeking a Supervisor - Reception to oversee the front-of-house operations across our Holiday Parks. In this role, you'll coordinate reception services, manage reservations, supervise and support staff, and ensure our guests enjoy exceptional service that reflects Coffs Harbour as a premier tourist destination. You will also play a key role in maintaining systems and processes, handling bookings and payments, liaising with long-term residents, and supporting the smooth running of holiday park operations. Please note: the successful candidate may be required to work across a 7-day roster and at all of our four Coffs Coast Holiday Park locations. About you We're looking for someone who wants to take the next step in their career and combine their leadership and customer service skills. If you enjoy working in a supportive team environment while contributing to the success of our popular Holiday Parks, we want to hear from you! The ideal candidate will hold: Certificate III in Business (or equivalent) and a current Class C Driver Licence. Strong customer service and communication skills with the ability to lead and motivate a team. Experience in a supervisory role within a customer-focused environment (desirable). High level of computer literacy, with experience using booking systems and Microsoft Office. A positive, professional, and adaptable approach. What's on offer? Base hourly rate from $40.33 12% superannuation Temporary, full-time position of 35-hours per week, until end January 2026 Want to chat? Please reach out to Jaimee Bunyan, Administration Manager - Holiday Parks on jaimee.bunyan@chcc.nsw.gov.au or via phone 0498 696 855 to discuss the role in more detail. If you have any queries around or require specific assistance or adjustments with any aspect of the application/recruitment process, please reach out to our Talent Acquisition Team via email at recruitment@chcc.nsw.gov.au Want to apply? The application process and further details, including the Position Description, can be found below. Applications are to be submitted by 9pm (AEST, NSW) on the advertised closing date. The City of Coffs Harbour is dedicated to fostering an inclusive and respectful workplace based on the principles of employment equity and diversity. We actively encourage applications from individuals from diverse backgrounds, regardless of race, religion, nationality, gender, sexual orientation, age, veteran or disability status .
