Introduction The Big Banana Fun Park is the BIGGEST and BEST Fun Park on the Northern NSW coast. It’s a full day of fun for the entire family set amongst the bananas, overlooking the amazing Coffs Harbour coastline. With 9 fantastic attractions including a 6 lane Giant Slide known as “The Racer” which is the biggest slide of its kind in the country, a 600m Toboggan ride, a state-of-the-art Laser Tag arena, Water Park (Available Sept – Apr) including 4 heart-stopping thrill slides and kids aqua play area, magnificently sculpted 36 hole Mini Golf course, Theatre and Plantation tour, Go Bananas Fun Zone a 4D Ride Simulator and Ice-Skating rink! The park also features a Café, Gift Shop, Candy Kitchen, Opal Centre and Steve McEwan’s Reptile World. Description Supervision of Water Park team Punctuality - start and finish times, meal breaks etc Presentation and appearance as outlined in the Employee Handbook Ensure all guests and staff members are familiar and comply with all safety rules Ensure yourself and your staff abide by and adhere to the Company Policies at all times and without waiver. Ensure opening and closing procedures are followed at all times Encouragement and motivation of employees Attend all general staff meetings Rostering of team members effectively to meet the business and operation needs Monitor shift changes, sick leave and annual leave to ensure adequate staff coverage Conduct daily staff briefings on events/conditions to keep staff informed and to foster open lines of communication Ensure all weekly administration procedures allocated to you are completed Maintain security and theft management procedures Balancing of tills and change floats Excellence in customer service Ensuring all staff members are trained adequately Continually develop and improve procedures for work place best practices Maintenance of reticulation and water treatment systems Carry out daily checks on all equipment before opening the park to ensure safety Knowledge and application of safe work practices for chemical handling Compliance with all WHS workbooks and Incident Report writing Provide First Aid/Emergency Aid when required to do so Analysis of company department monthly reports with continual workplace reviews taking place to ensure high levels of efficiency and profitability Ability to deal with both internal and external complaints in a professional manner with a win/win attitude and focus Skills And Experiences First aid certificate 2 years experience supervising staff in a customer service role Worked in a pool environment, with skills in monitoring and maintaining the water quality of a pool WHS training
