ABOUT THE COMPANY This company is well-regarded in the transport and logistics industry for putting safety and people first. With decades of experience and a strong national network, they’ve built a solid reputation by delivering reliable, tailored solutions and building long-term partnerships. They’re also known for supporting their team—offering structure, steady guidance, and genuine opportunities to grow in a high-performing environment where safety always comes first. THE ROLE - Administrator This Administrator role plays a key part in supporting operations by ensuring clear, professional communication and delivering quality admin support to help coordinate transport needs. KEY RESPONSIBILITIES INCLUDE Enter store delivery details into database First point of contact for all incoming contact Ensure correct details of bookings into the freight management system Raise purchase orders as required Assist with any driver pay queries Provide POD’s to stakeholders as required Review and reconcile all jobs for prior week to adhere with company timeframes Ensure all documentation is available for each delivery Update freight management system with correct delivery details Collate and arrange all returned paperwork Compile and complete the weekly reports Ensure all drivers run sheets have been returned Checking of drivers run sheets Data entry of drivers run sheets Electronically filing of drivers run sheets Complete document filing and archiving as required Compliance with all relevant company policies and procedures Ensure multi skilling of other staff members to ensure levels of holiday and absenteeism coverage Administration support for operations team where necessary Prepare weekly and KPI reports Ad hoc administration duties as required Shift: 8:00 AM – 4:00 PM TO BE SUCCESSFUL IN THE ROLE YOU WILL NEED Previous experience in Customer Service Administration in a fast-paced high-volume moving environment Customer Service expertise Administrator expertise Strong customer service orientation Attention to detail Effective time management & self-discipline Strong Computer literacy Strong numerical & literacy skills Problem solving ability Ability to create solutions for customers, creditors and subcontractors Ability to ask for help if required Co-operative team player Ability to promote & facilitate organizational change Displays a high level of confidentiality at all times High personal standards of honesty & integrity Show initiative & enthusiasm Ready to Apply? If this sounds like you, we’d love to hear from you. Hit Apply Now with your resume, or contact Hans Swartz – Director of People Group Recruitment on 0406 045 525 for a confidential chat. Please Note: People Group Recruitment is only accepting applications from candidates CURRENTLY RESIDING IN AUSTRALIA who have the relevant LOCAL skills and experience required for this role. We DO NOT recruit for roles that offer sponsorship, internships, graduate programs, or entry-level positions.