Company Overview: Our client is a high-performing financial services organisation, known for its focus on innovation and member-first approach. With a strong focus on culture, they are investing in tools, practices, and people to scale value delivery across the enterprise. Role Overview: This role is a key contributor to initiatives that directly impacts its' member's digital experience. Key responsibilities include: Design and implement customised Microsoft Dynamics 365 CRM solutions to enhance business functionality and user experience. Build automation workflows using Power Automate , and develop real-time reports and dashboards with Power BI . Deliver technical support, training, and documentation to ensure end-user success and system adoption. Monitor and optimise system performance; troubleshoot and resolve technical issues. Collaborate with cross-functional teams to understand business needs and deliver integrated, scalable solutions. Skills & Experience: Proven expertise in Dynamics 365 CRM , ideally Customer Insights and/or Sales/Marketing modules. Hands-on experience with Power Platform tools: Power Automate, Power BI and Power Apps Skilled in system integrations using Web Services/APIs . Strong programming background in C#, .NET, JavaScript , Experience supporting projects through Agile or hybrid methodologies . Prior exposure to financial services technology (highly regarded, but not essential). What's on Offer: Up to $170k package Melb or Syd based with flexible working (2 days in office each week) Join a fast-paced, high-impact team with strong leadership. Please click on the ‘APPLY’ button if this sounds like you! We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates & clients. We invite candidates of all ages, genders, sexual orientations, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.
