Business Support Officer Location: Brisbane CBD Contract Duration: approx. 27th July start until 15th November 2025 Hourly Rate: $54.05/hr Super Hours: 36.25 hour week | 5 working days | 7.25 hrs Are you an experienced administrator with a passion for delivering exceptional customer service and supporting regulatory functions? We are seeking three Business Support Officers to join a dynamic team within a Queensland Government regulatory unit. About the Role As a Business Support Officer, you will play a key role in supporting the Review and Appeals Units within Workers’ Compensation Regulatory Services. Your responsibilities will include: Managing incoming correspondence and maintaining electronic files and databases. Providing professional customer service via phone and email. Supporting procurement, finance transactions, and general business operations. Participating in business improvement initiatives and project teams. Key Requirements To be successful in this role, you will need: Recent experience in administrative roles, preferably within insurance, workers’ compensation, or legal sectors. Strong communication skills and the ability to engage with diverse stakeholders. Proficiency in Adobe, electronic file management systems, and intermediate to advanced word processing and data entry. Ability to manage competing priorities and meet deadlines. Experience interpreting medical or legal documentation is highly regarded. Note: All candidates must have the right to work in Australia and will be subject to a criminal history check. Diversity, Equity & Inclusion at Hudson Hudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen . Casual Loading Please note for all Australian based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed term roles.