Brisbane IT & Telecomms Business Analyst 12 Month contract Brisbane CBD - 2 Days WFH 4 x Business Analyst Roles We are seeking experienced Business Analysts to support a range of strategic initiatives across various platforms, systems, and enterprise environments within a large and complex organisation. This is an exciting opportunity to contribute to multi-stream programs, supporting the delivery of a range of digital solutions and enterprise systems. Key Responsibilities Lead requirements elicitation, analysis, and documentation across multiple concurrent workstreams Facilitate workshops and engage with diverse business and technical stakeholders Work within Agile delivery environments, supporting sprint planning and backlog refinement Contribute to customer facing digital platforms, case management solutions, and CRM systems Ensure alignment with governance, regulatory, and compliance frameworks Support delivery of enterprise-wide and multi-domain initiatives About You You will bring proven experience as a Business Analyst working across digital, customer, or case management solutions within complex or regulated environments. You will ideally have: Essential Experience Demonstrated experience in a Business Analyst or similar role supporting solution delivery Strong analytical, problem-solving, and documentation skills Experience working on complex or large-scale initiatives Strong stakeholder engagement, facilitation, and communication capabilities Exposure to structured, policy-driven, or regulated environments Experience with process modelling and workflow design Experience working within iterative delivery methodologies Highly Regard Experience with Salesforce or CRM-based platforms Exposure to structured or policy-driven environments Experience working on digital solutions or platforms Background in large, complex organisations What’s on Offer 12-month contract with strong extension potential Opportunity to work across diverse, high-impact transformation programs Exposure to digital, legal, and CRM delivery environments Collaborative, fast paced, and high performing team Strong stakeholder engagement at enterprise level If you are an experienced Business Analyst with a versatile background across digital platforms, CRM, or case management systems, we’d love to hear from you for confidential information please contact Laom.au Apply Now