Job Description The Business Analyst (AI & Automation) partners across Abano’s support functions to identify manual effort, inefficiencies, and opportunities to streamline processes through automation and the appropriate use of AI. This is a hands-on role, with the Business Analyst working closely within teams to understand how work is performed day to day and translating those insights into clear, practical documentation that enables IT to deliver effective, scalable solutions. This is an initial 6-month contract, with the potential for extension. Responsibilities Functional Discovery & Process Analysis Partner with business functions to understand current ways of working, identify inefficiencies, and validate existing processes against real-world practice. Update documentation where needed to ensure accuracy for automation and change initiatives. Risk & Control Identification Identify where human oversight is required and document operational risks, including system or automation failure scenarios. Support the definition of contingency processes and service expectations with IT and stakeholders. AI & Automation Opportunities Identify and prioritise opportunities to reduce manual effort and improve workflows, including across team hand-offs. Assess opportunities based on value, effort, risk, and readiness. Requirements & Delivery Support Translate business needs into clear, practical requirements for IT, ensuring solutions are feasible, well-sequenced, and aligned to business priorities. Governance & Compliance Ensure all initiatives align with AI governance, approved tools, and internal policies, escalating where required. Benefits & Adoption Define success measures, support benefits tracking, and contribute to adoption planning to ensure solutions are effectively embedded.
