Provide essential support in coordinating Water and Sewer field operations Work in a dynamic and service focused team Casual position Balance your life with a combination of day work and shift work on a rotating roster About the role The role of Dispatch Administration Officer is responsible for the day to day coordination of all reactive and scheduled water and sewer field work. This involves the receipt, triage, scheduling, dispatch and monitoring of all water and sewer field activities, as well as reinforcing process, data capture, cost allocation and reporting functions in alignment with the goals and objectives set by the section. Shifts involve day, afternoon and night shifts to cover a 24/7 roster, Monday to Sunday. Please click the following link for further details - Rostering and Conditions. This position is required to provide quality customer service and create value for the community. To be successful in this role, you will have: a Certificate III qualification in Business Administration or related field OR demonstrated solid contemporary experience in a similar role, combined with ongoing professional development a current First Aid certificate demonstrated analytical and problem solving skills demonstrated knowledge of the Water and Sewer industry experience and ability to work independently whilst managing day-to-day issues associated within a medium to large sized organisation the ability to professionally handle difficult situations in a dynamic and fast paced environment experience in a customer service role coordinating and executing a high level of administration support. To view our position description that will provide more information for you to learn more about this role, please click the 'Apply' button. Other important information The commencing salary for this position is up to $51.41 per hour (inclusive of 25% casual loading) . Central Coast Council also provides progression opportunities for employees to progress up to the maximum salary of $58.41 per hour on completion of assessment of skills and performance 12% superannuation shift penalties as per Award. We have a casual roles available This role is located at the Nexus Business Hub, North Wyong Extra benefits At Central Coast Council we provide team members with a range of extras that help them balance their life when they need it. Fitness Passports give access to a range of gyms. Wellbeing leave can be accessed twice a year to tick off something that means something to you - volunteering, health check-ups. And an Employee Assistance Program that offers a range of wellbeing initiatives to help you and your immediate family. Other extras include: Long service leave after 5 years of continuous service Free flu vaccination program Time provided for you to do annual skin cancer screening, Breast screen and blood donations Access to professional development with career development and learning programs through various platforms We reward and recognise our staff with our Cheers program Novated leasing partnerships. Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect. Council is committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast. Want to know more? The contact person for this role is Gary Merchant , Water Operations Centre Lead. You can contact Gary on 0418 957 . This position will close for applications at midnight on Sunday, 24 May 2026.
