We are seeking an experienced and reliable Medical Receptionist to join our team on a casual basis. The successful candidate will play a key role in ensuring the smooth day-to-day operation of the practice, providing exceptional front-desk service to patients and administrative support to clinicians. Experience using Best Practice is essential. Key Responsibilities > Greet and assist patients in a professional and friendly manner > Manage appointment bookings, cancellations, and recalls using Best Practice > Answer and direct phone calls promptly and courteously > Process patient billing, including EFTPOS, Medicare, and private payments > Handle Medicare claims and online submissions > Maintain accurate patient records and update details in the system > manage incoming and outgoing correspondence (emails, faxes, mail) > Support doctors and nursing staff with administrative tasks > Ensure the reception area is clean, organised, and welcoming >Maintain confidentiality and comply with privacy regulations
