Looking for an opportunity to utilise your passion for social media and content creation experience to make a difference for the world’s refugees every day? § Work in a high performing, values-driven organisation § Competitive salary with salary packaging benefits § Hybrid work arrangement with office located in Sydney CBD ABOUT US Our passionate team empowers refugees to find safety and protection when they need it most. Australia for UNHCR and Aotearoa New Zealand for UNHCR (NZ4U) are UNHCR’s national partners in Australia and New Zealand, raising funds and awareness to assist people forced to flee conflict, disaster or persecution. With more than 120 million people now forcibly displaced worldwide, this work has never been more vital. At Australia for UNHCR and Aotearoa New Zealand for UNHCR, we harness the generosity of Australians and New Zealanders to help UNHCR deliver life-saving aid during humanitarian emergencies. This aid includes shelter, clean water, medicine, emergency cash assistance and counselling. We also support long-term education, healthcare and employment programs to help refugees rebuild their lives and create more secure futures. As part of the UN network, we make a difference for millions of people every year. WHO WE ARE LOOKING FOR Our people are collaborative and inclusive team players, committed to finding new ways to increase support for refugees. ·A passionate, creative and adaptable Social Media Content Coordinator to work with our Communications and Public Affairs team to support the delivery of digital storytelling and audience engagement across our organic media and other digital platforms. ·An organised and detail-oriented individual with strong written and visual story-telling skills and an imaginative mindset to create, produce, schedule and monitor engaging digital content which supports our fundraising, advocacy and brand objectives. YOU’LL MAKE AN IMPACT BY ·Creating, scheduling and publishing content across our organic social media platforms ·Identifying opportunities to improve content performance, audience engagement and digital optimisation using platform insights and analytics ·Coordinating and maintaining the social media content calendar ·Building and maintaining collaborative relationships with digital and communications counterparts across UNHCR and the refugee/humanitarian sector ·Developing visual social content, including graphics and short-form digital assets, tailored for various audiences focused on acquisition and retention ·Writing engaging, platform-appropriate social copy, adhering to brand guidelines, tone of voice and campaign messaging ·Creating and editing short-form video content for social channels ·Supporting digital fundraising and campaign activity through engaging social content WE WOULD LIKE YOU TO HAVE ·3 years’ experience with social media, with a strong understanding of social media platforms, audience behaviour and current digital trends ·Demonstrated experience creating social content, writing for digital audiences and managing online communities ·Experience using social media management tools such as Hootsuite, Sprout Social or similar platforms ·Strong image and short-form video editing skills ·Experience using Canva and/or Adobe Creative Suite to create digital content ·Basic understanding of paid social boosting ·Strong written communication and visual storytelling skills ·Prior experience with a non-profit, advocacy or purpose-driven organisation would be advantageous WHAT YOU’LL GET IN RETURN Working at Australia for UNHCR means that you get to make a difference for refugees every day. Our people give their best, work with compassion, and feel valued and supported. We have an inclusive and supportive culture built on a shared purpose. How do we know this? Our employees tell us! Our 2026 employee engagement survey revealed that: ·93% of employees are proud to work at Australia for UNHCR ·93% of employees feel trusted and valued by their Manager ·93% of employees feel people of all cultures and backgrounds are respected and valued We also offer: ·A competitive salary commensurate with the NFP sector ·Access to $15,900 salary packaging ·Additional leave entitlements with five weeks of annual leave ·A flexible and hybrid work environment ·A focus on wellbeing, including weekly fruit box, access to a holistic Employee Assistance Program with offerings on mental health, nutrition, parenting, financial support and much more ·A focus on learning and development at individual, team and organisational levels We are a workplace that embraces diversity, inclusion and equal opportunity. We recognise the value of a diverse workforce and the creation of inclusive workforce cultures. We welcome applications from people with diverse experiences and cultural backgrounds, including migrants and former refugees. HOW TO APPLY If you are eager to use your experience to make a difference for refugees every day, please email (subject line: Social Media Content Coordinator ) with: ·your resume ·your one-page cover letter, outlining your skills and motivations For further information on this position, or to discuss any requirements that will ensure you can fully participate in our recruitment process, please reach out to our HR team: At Australia for UNHCR we are committed to ensuring a safe environment and culture for everyone, including children and vulnerable adults. Therefore, if successful, you will be required to comply with the Australia for UNHCR Safeguarding People Policy and sign the Australia for UNHCR Safeguarding Code of Conduct. Closing Date: Please apply ASAP asapplications will be reviewed as they are received .
