This is a National Food Service Coordinator role with Patties Food Group based in Melbourne, VIC, AU Patties Food Group Role Seniority - mid level More about the National Food Service Coordinator role at Patties Food Group The Business Patties Food Group is a value-led organisation with a rich Australian history, home to some of our most iconic and enduring brands including Four’N Twenty, Patties, Herbert Adams, Nanna’s, Lean Cuisine, Weight Watchers and On the Menu. Our company values of Courage, Trust, Integrity and Ownership reflect our origin as a proudly local company and have helped form a strong foundation for international growth. Patties is the market leader in frozen savoury and frozen meals categories, with 6 manufacturing sites across Australia and New Zealand and a workforce of over 1700. Our purpose is to delight our customers with delicious and convenient food — yesterday, today and forever. The Role We are seeking a highly organised and driven National Foodservice Coordinator to support our Foodservice channel nationally. Based in Mentone and reporting to the Head of Foodservice Distributors, this role plays a critical part in supporting distributor and field sales activities to drive profitable growth across the channel. The key purpose of this role is to coordinate customer portals, field sales tools, trade spend management and equipment processes to ensure the Foodservice team can execute effectively and deliver against national targets. Working closely with Regional Sales Managers, OOH field teams and key internal stakeholders, your responsibilities will include: Supporting national communications and field trade presentations. Managing and updating national customer portals and sales tools platforms. Coordinating distributor and field trade spend and assisting with equipment budget management. Supporting equipment processes including inventory management, placement and collection in collaboration with external providers. Assisting with reporting on sales distribution gaps and forecasting uplifts or reductions that may impact delivery efficiencies. Supporting internal Foodservice processes while demonstrating leadership across the broader OOH channel. This is a fast-paced, highly collaborative role that requires strong attention to detail, commercial awareness and the ability to manage multiple priorities. The Person Role To be successful in this role, you will be proactive, detail-oriented and commercially minded, with the confidence to work across multiple stakeholders nationally. You will also demonstrate: Minimum 2 years’ administrative experience, ideally within FMCG or a sales support environment. Strong financial acumen with the ability to interpret GSV, trade spend and NSV. Excellent organisational agility and the ability to navigate formal and informal networks effectively. A strong customer focus and drive for results. Clear and confident communication skills with the ability to build effective working relationships. High proficiency in Microsoft Office platforms. Alignment to Patties values of Trust, Ownership, Courage and Integrity. What We Offer You At Patties Food Group, we are passionate about our people, brands and culture. We are an Equal Opportunity employer committed to providing an inclusive environment where all employees are treated fairly and with respect. As a member of the Patties team, you will have access to: Generous employee benefits including take-home product for you and your family to enjoy. Employee Assistance Program (EAP) services. Supportive parental leave options. Multiple social and engagement activities. Patties people — hungry, humble and focused. Join us now! We do not accept unsolicited resumes from employment agencies. No fee of any type will be paid in the event we hire a candidate whose resume is submitted without a valid written recruitment agreement. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Patties Food Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Coordinating customer portals Supporting field trade presentations Managing trade spend Key Strengths Organisational skills Financial acumen ️ Communication skills Microsoft Office proficiency Sales support experience Customer focus A Final Note: This is a role with Patties Food Group not with Hatch.
