Permanent | Administrator & Receptionist | Darlinghurst based Your new company This established and highly regarded cosmetic and surgical clinic offers a premium, patient-focused environment with strong standards across care and outcomes. The team combines surgical expertise with advanced non-surgical and skin technologies to provide tailored treatment plans. You will join a collaborative, high-performing team with a strong interest in aesthetics, skin health, and patient experience. Applicants must have full working rights in Australia. Unfortunately, WHV will not be accepted. Your new role As Administration & Front Desk Receptionist, you will act as the first point of contact for patients and support surgeons and clinicians with day-to-day operations. You will manage appointments, deliver a high-quality patient experience, and ensure smooth clinic administration in a fast-paced setting. Greet patients in person, via phone, and email Manage bookings and clinician diaries Process payments and deposits Send appointment confirmations and respond to enquiries Open and close the clinic and prepare daily operations Handle skincare enquiries and product sales Take pre and post treatment photos and assist with content capture if required Prepare patients for treatments Send new patient registration forms Maintain records, files, and documentation Manage stock, orders, and clinic supplies Maintain clinic presentation, waiting areas, and staff spaces What you'll need to succeed Experience in reception, administration or customer service is essential Experience in medical, cosmetic, or specialist reception preferred Strong customer service and communication skills High attention to detail and organisation Ability to manage multiple tasks under pressure Professional presentation and a patient-focused mindset Team-oriented, proactive, and reliable What you'll get in return Supportive and collaborative team culture Ongoing training and product education Exposure to advanced cosmetic treatments and technologies Modern clinic environment Staff benefits relating to skincare and treatments Discretionary bonuses What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 2998314