A03 Business Support Officer $51.12 per hour super Queensland Government About the Role We are seeking a motivated and detail-oriented A03 Business Support Officer to join the team. In this role, you will provide high-quality administrative and operational support to ensure efficient service delivery to government customers. You will play a key role in maintaining accurate records, supporting documentation processes, and contributing to a positive and professional team culture. Key Responsibilities Provide efficient, high-standard customer and business support services to QBuild clients Prepare, compile, and maintain accurate documents, reports, and records Update and manage information systems, including Ellipse (highly desirable) and Microsoft Office applications Deliver general administrative support across the team as required Handle enquiries professionally and escalate to senior staff when necessary, ensuring timely follow-up Develop, maintain, and improve procedures, manuals, and registers Contribute to continuous improvement of existing processes and workflows Demonstrate initiative and support a collaborative, team-focused environment Mandatory Requirements Current clean driver’s licence Ability to commit to a minimum 36.25 hours per week Skills & Experience (Highly Desirable) Strong proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word) Previous experience using Ellipse (preferred but not essential) High attention to detail and accuracy in data entry and documentation Flexible and adaptable approach to changing priorities Strong communication and interpersonal skills Ability to work both independently and within a team About You You are proactive, reliable, and enjoy working in a structured but dynamic environment. You take pride in delivering accurate work, supporting team outcomes, and maintaining high service standard
