Permanent Full Time/Part Time About us At the City of Bayswater, we believe that great communities are built by people who care. That’s why we’re guided by strong values, shared purpose, and a real passion for creating meaningful change. We prioritise sustainability, community wellbeing, and welcoming places where everyone can thrive. As an employer, we’re committed to a culture that values inclusion, balance, and personal growth. Whether you're starting your journey or building on experience, we offer the chance to develop your skills, contribute meaningfully to the community, and help shape the future of a vibrant and evolving community. About the Position This role focuses on improving how the City operates by identifying and delivering practical, sustainable enhancements to business processes and service delivery. As the Business Improvement Officer, you will conduct process reviews across the organisation, working with stakeholders to identify inefficiencies, redesign workflows, and implement more effective ways of working. You will analyse business needs and provide clear, evidence-based recommendations to improve performance and outcomes, while promoting a culture of continuous improvement through consistent tools, standards, methodologies, and change initiatives. This role has a strong technical focus on business intelligence, workflow automation, and information management, particularly using Power BI, SharePoint, and Nintex. You will leverage these platforms to streamline processes, enhance reporting capability, and ensure information is accurate, accessible, and well managed across the organisation. This position is offered on a full-time basis; however, part-time arrangements may be considered. About You You’re an experienced business improvement professional with a strong understanding of how to analyse, design, and implement effective process improvements across an organisation. To be successful in this role, you will bring: Demonstrated experience delivering business improvement or process optimisation initiatives Hands-on experience with Power BI (reporting and dashboards), SharePoint (site and document management), and workflow automation tools such as Nintex Strong analytical and problem-solving skills, with the ability to identify issues and develop practical solutions Confidence facilitating workshops and engaging with stakeholders at all levels Strong communication skills, with the ability to translate complex information into clear insights and recommendations Experience establishing improvement frameworks or supporting organisational change will also be well regarded. What we offer You will love working here because we believe we have great staff who are motivated and passionate about what they do. We get to make a difference in the community which brings great job satisfaction. We offer a salary of $99,492.65 per annum plus super, as well as access to City of Bayswater staff benefits including: Up to 5% matched super contributions, totalling up to 22% combined super 22 days Annual Leave plus 17.5% leave loading Option to purchase an additional 4 weeks of leave per year Flexible work arrangements Free aquatic and gym membership Training and development opportunities Employee health and wellbeing program Free onsite parking Employee Assistance Program Corporate health insurance discounts Diverse and inclusive work environment Closing Date: 4.00pm, Friday 8 May 2026. To view the Position Description and information about working for the City of Bayswater, please download the attachments below. For any further queries please contact Tami Cooper, Planning, Performance and Risk Manager on 9272 0986. The City of Bayswater reserves the right to close this advertisement prior to the closing date. Candidate screening and interviews may take place prior to the advertised close date. Applications may be used to fill subsequent vacancies. TO APPLY click the "APPLY NOW" button. Applicants should include a current CV and a cover letter describing how you meet the requirements of the role. JEREMY EDWARDS CHIEF EXECUTIVE OFFICER The City of Bayswater is an Equal Opportunity Employer and we promote a workplace that values and foster the diversity of our staff. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds, the LGBQTIA community, and young people. Attachments: - How to Apply for Job Vacancy.pdf - Information for Applicants.pdf - Inside Industrial Agreement 2023_opt.pdf - PD Business Improvement Officer.pdf
