Job Description: Role title: Administration Officer Role type: Max Term Full Time (12months contract) Role grade: Administration Officer (Level 3), Year/1/2 Department and location: Release of Information Manager, St Vincent’s Hospital, Darlinghurst Salary: $71,072.43- $73,287.41 super salary packaging Better and fairer care. Always. We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services. Founded by The Sisters of Charity in 1857, our 30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs. About the role Join a fast-paced hospital team providing vital administrative and medical records support across wards, ED and outpatient services. Manage and track confidential patient records with accuracy, ensuring timely access for clinical teams and external stakeholders. Support release of information requests in line with medico-legal, privacy and Ministry of Health guidelines. Deliver responsive customer service through phone, email and internal enquiries while maintaining high attention to detail. Work collaboratively across departments, providing flexible support and contributing to efficient patient care operations. About you Strong communication and interpersonal skills, with the ability to work collaboratively across multidisciplinary teams. Proven ability to problem solve, use initiative and manage issues effectively in both team-based and autonomous environments. Experienced in reception and administrative support, delivering high-quality customer service and professional telephone manner. Highly organised with the ability to multitask, prioritise competing demands and meet deadlines in a fast-paced environment. Sound understanding of patient privacy and confidentiality, with the ability to clearly explain processes and procedures to patients and clinicians. Why work at St Vincent’s? Join us on our mission to provide care to all, including the most at-risk people in our community Discounted access to many gyms for you and your family with Fitness Passport Access to discounted private health insurance with Medibank Access to a government salary sacrifice program. Make a proportion of your salary tax-free Committed to financial support for educational development, scholarship programs, paid study leave About the hospital In this role you will be based at St Vincent’s hospital, Darlinghurst. A busy inner-city hospital in a beautiful location Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches A place of expert clinical care for at-risk people Closely partnered with universities & affiliated research institutes, many of which are located on-campus Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health Sponsorship / work rights for Australia Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role. Pre-employment checks Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations. Equal opportunity We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone. As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community. How to apply The closing date for applications is 28 May 2026. Please apply at your earliest convenience as we will be interviewing strong candidates as you apply. Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert. Respectfully, this role is not open to recruitment agencies. Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https ://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au View Reconciliation Action Plan Code of Conduct: View Code of Conduct
