For over 40 years, The Star Gold Coast has been the heart of the Gold Coast to live, work and play. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest. Driven by a passionate and dedicated team, our 24/7 integrated resort is full of opportunities to grow, shine, and take your career to the next level. Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen. As an Assistant Venue Manager in M&G Café & Harvest Buffet, you will be a pro-active and enthusiastic individual who is an expert within leading a large and diverse team. In this role you will assist with the day–to-day operation of these high volume venues providing effective management of a dynamic team. This is a fantastic opportunity where you will showcase your food and beverage leadership and customer service skills. A few of your responsibilities: Maintain a high level of guest focus in all services, ensuring that guest service delivery is effective and efficient Coordinate operational functions that include rostering requirements, standard operating procedures, training and performance management Ensure compliance with the Responsible Service of Alcohol and relevant provisions of the Liquor Act Assist with the selection, training and development of the team to ensure timely recruitment and career growth opportunities Assist the Venue Manager to achieve operational and financial targets What are we looking for: Food & Beverage leadership experience with a thorough knowledge of food and beverages A passion and enthusiasm for the hospitality industry and leading operational teams to deliver great guest experiences Ability to communicate effectively with a diverse range of guests and team members Highly organised, accountable, and eager, with a high attention to detail Accreditation in Responsible Service of Alcohol – RMLV/Approved Manager an advantage What we can offer you Complimentary meal on site every day including hot meals, sandwich bar and more Uniform laundered and ready for you daily on property Five weeks of paid Annual Leave for team members who meet the definition of shift worker Discounted parking available Up to 30% discounts across award winning restaurants and accommodation Career development, training, and courses via The Star Academy – limitless career opportunities Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI Opportunity to work with elite professionals and assets Your role will be pivotal in shaping the success of our Food & Beverage department at The Star. Join us in making a difference. Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. Our culture At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care . We welcome applications from all cultures, ages, religions, genders, LGBTQI people, Australia’s First Nations Peoples, and people with disabilities. Veterans are encouraged to apply. We also recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI inclusiveness in the workplace. It’s your time to SHINE! Click on the link below to make your next career move with The Star.
