For over 40 years, The Star Gold Coast has been the heart of the Gold Coast to live, work and play. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest. Driven by a passionate and dedicated team, our 24/7 integrated resort is full of opportunities to grow, shine, and take your career to the next level. Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen. As a Housekeeping Supervisor in The Star Residences, you will play a pivotal role in maintaining the impeccable standards of cleanliness and comfort that our guests have come to expect. Your responsibilities will include overseeing a large team of dedicated housekeepers, ensuring efficient operations, and fostering an environment of excellence. This is a fantastic opportunity where you will take good care of both our team and guests at The Star Gold Coast. A few of your responsibilities Lead and motivate a team of housekeepers, providing guidance, training, and support to ensure consistent high-quality service delivery Monitor and maintain cleaning standards across assigned areas, ensuring meticulous attention to detail and adherence to protocols Manage inventory levels, ensuring adequate supplies are available while optimising resource utilisation Collaborate with other departments to coordinate seamless operations and address any guest concerns or requests promptly and professionally Embrace a hands-on approach, pitching in when needed to maintain the exceptional standards of The Star Gold Coast What are we looking for Proven experience in a supervisory or leadership role within the hospitality industry, preferably in housekeeping operations Excellent communication and interpersonal skills, with the ability to effectively manage and motivate teams Strong organisational and problem-solving abilities, with a keen eye for detail Proficiency in handling diverse situations with tact and diplomacy Flexibility to work varying shifts, including weekends and holidays, as required by operational demands (between 6:30am and 6:00pm) What we can offer you Complimentary meal on site every day including hot meals, sandwich bar and more Uniform laundered and ready for you daily on property Competitive hourly rate, plus penalty rates for nights, weekends and public holidays Discounted parking available Up to 30% discounts across award our winning restaurants and accommodation Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services Supportive leadership team Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI Your role will be pivotal in shaping the success of our residential offerings at The Star. Join us in making a difference. Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. Our culture At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care . We welcome applications from all cultures, ages, religions, genders, LGBTQI people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI inclusiveness in the workplace. It’s your time to SHINE! Click on the link below to make your next career move with The Star. Advertised: 15 May 2026 E. Australia Standard Time Applications close: 26 May 2026 E. Australia Standard Time
