Our small, boutique Strata Management firm in Burswood is seeking a Strata Administration Assistant to join our team. We’re looking for the right person who’s eager to build a long-term, rewarding career in strata management. This role is a great opportunity for someone who wants to grow and make the position their own. You’ll be supporting a close-knit team across a boutique portfolio — where your contribution genuinely makes a difference and no two days are ever the same. About You To thrive in this role, you’ll need to be / you are a natural team player with excellent communication skills and the ability to manage competing priorities. You’re someone who takes pride in their work, enjoys variety, and can engage with a wide range of people with professionalism and ease. You’ll need to demonstrate: Excellent written and verbal communication skills Strong organisational and time management abilities High attention to detail and the ability to juggle multiple priorities A friendly, professional manner with a genuine client and team focus A positive attitude with a sense of humour and strong work ethic Previous experience in administration or customer service (strata or property experience highly regarded) A current National Police Clearance or willingness to obtain one Key Responsibilities Your day-to-day will include: Answering and directing calls (including main office line) Assisting with the preparation of meeting agendas, attending General and Council meetings, taking and finalising minutes (some after-hours attendance required and paid) General administration and data entry Maintaining strata company records and databases Managing incoming and outgoing mail (including Australia Post collection/drop-off) Assisting with insurance matters, including claims and quotes Coordinating maintenance requests, quotes, and contractor work orders Liaising with owners, property managers, and contractors in a professional, friendly manner Providing administrative support and overflow assistance to Strata Managers Why Join Us? We’re a small, professional, and friendly team that genuinely supports one another. You’ll work in a collaborative environment where your contribution is valued and there’s plenty of room to learn and grow. If you’re looking for a role where you can build a career — not just a job — and be part of a close-knit, supportive team, we’d love to hear from you.
