This is an excellent opportunity for someone with experience in quality, compliance, audit, incident management, document control or risk support who wants to contribute to safe, effective and continuous improvement-focused services for our participants in the community. You will support our Quality, Clinical & Risk Manager across aged care and community services. At Southcare we are committed to supporting our participants to remain independent and connected to their community. We are values driven and proud of the work we do across aged care and community services. Our Values are; Quality. Respect, Integrity, Cooperation and Empathy. This is a Part-time role, 3 days per week in our office in Manning. Reporting to the Quality, Clinical & Risk Manager, you will provide operational support across quality, clinical governance and risk management systems. You will play an important role in maintaining accurate records, coordinating audit activity, supporting incident and risk processes, tracking actions and ensuring documentation is current, accessible and fit for purpose. In this role you will; maintain quality, clinical governance and compliance documentation support internal and external audit activity, including evidence collation and action tracking maintain incident and risk registers and monitor follow-up actions assist with incident, risk and trend reporting support continuous improvement activities across the organisation assist with document control, formatting, consultation and approval pathways for policies, procedures and forms maintain confidential records and correspondence in line with organisational and privacy requirements liaise professionally with internal stakeholders to follow up actions, documentation and timeframes What Benefits Southcare Offer you; Flexibility Working Arrangements to promote work/life balance Supporting working environment with career advancement opportunities On-site Parking, close to bus and rail Above award rates 12% superannuation 17.5% Leave Loading Competitive salary packaging options (benefits of up to $18,550 per annum tax free) comprising of $15,900 and an additional cap of $2,650 per annum for meal/entertainment expenses Well-being initiatives including free flu vaccines and Employee Assistance Program x 4 consults per year Celebrations including birthday, annual awards events and end of year celebrations to connect with my fellow Southcarer About You To be successful in this role you will bring; Demonstrated experience in aged care, community services, health or a similar regulated environment Experience supporting quality, compliance, clinical governance or risk processes Previous experience in a similar role Experience coordinating audits, evidence collation, and corrective actions. High attention to detail and accuracy in record keeping, reporting and data entry Strong organisational skills and the ability to manage competing priorities Strong written and verbal communication skills Experience using systems such as SharePoint, MOA or similar quality, risk/document management systems The ability to handle sensitive information with discretion and confidentiality A current National Police Clearance less than 3 months old (essential) which meets the requirements of the Aged Care Act. Demonstrated understanding of person-centred care and a willingness to work within Southcare’s Mission & Values. Next steps Southcare is an EEO employer and welcomes applications from indigenous and diverse backgrounds. All successful applicants must be ELIGIBLE TO WORK IN AUSTRALIA Applications must be submitted with a covering letter explaining why you think this is the perfect role for you.
