This is a Office Manager role with Estia Health based in Melbourne, VIC, AU Estia Health Role Seniority - mid level More about the Office Manager role at Estia Health At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you. Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 94 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families. Join us in playing a special role in the future of aged care. Estia Health Ringwood is a welcoming home, providing quality care to the local community. With a choice of accommodation located on campus alongside the Waldreas Retirement Village, the home is opposite Ringwood Golf Club and just a short drive from shops and other community services. Estia Health Ringwood is situated 1.5 km away from Knox Private Hospital, Wantirna. About the Role Estia Health Ringwood has an exciting opportunity for an experienced Office Manager to join our team on a Full-Time basis (Monday till Friday, 9 am - 5 pm) You’ll be hugely important in making sure our home runs smoothly – an indispensable helper to our residential aged care manager. Usually, your day will involve: Working closely with the Residential Aged Care Manager and home staff to maintain accurate rosters Assisting with staff recruitment and onboarding Providing prompt and friendly customer service to both internal and external customers Proactively managing the enquiries pipeline to successfully convert enquiries to sales Lending a hand with billing, payroll and stocktake Providing guidance and mentoring to Administration Officer Maintaining all record management systems Supporting our residential aged care manager in their daily tasks You’ll be a people person and problem-solver, with high attention to detail. You’ll also have: A real desire to make a difference in people’s lives A qualification in Business Administration or similar (ideally) A proven ability to work to deadlines and work in fast-paced environment Solid computer and data skills Previous experience in Aged Care (ideally) Previous experience in rostering (ideally) Benefits available: Discounted gym memberships at Goodlife and Fitness First Retail savings with the Blue Light Card Discounted car hire Employee Assistance Program for you and your family Free Wellbeing App to support your mental and physical health Novated leasing for vehicles Workplace banking support ACN membership discounts for nurses Discounted health insurance with nib health Discounted JB HiFi As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of providing high quality person centred aged care and services. If this is you, Apply now! Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know. Please be advised that we do not accept emailed applications for this position. To apply, simply click the 'Apply' button and follow the instructions provided. Note: All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination. If you are interested in a role, please ensure you apply online, as we do not accept emailed resumes. If you are looking for a rewarding career within one of Australia's largest age care providers (and growing), and are passionate about making a difference, then we would love to hear from you. Apply online to one of our current vacancies or if there isn't a suitable role available set up an job alert so you will be notified when a suitable role becomes available. At Estia Health, we're more than just a workplace, we're a community dedicated to enriching lives and making a difference. It you're passionate about aged care and want to be part of something meaningful, you've found your home. When you join the Estia Health family, you'll feel it: the warmth in every greeting, the care in every action and the sense of belonging that sets us apart. For our residents and team, this isn't just a place, it's family. Our Family. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Estia Health team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Maintaining accurate rosters Assisting with staff recruitment Providing customer service Key Strengths Attention to detail Customer service Problem-solving Business Administration qualification Experience in Aged Care Rostering experience A Final Note: This is a role with Estia Health not with Hatch.
