Full-time | Financial services Inbound calls MS Office Admin support About the role Our client is a fast-growing Australian fintech that helps small businesses access the funding they need to thrive — and they're looking for a friendly, organised administration officer to join their team. This is a great opportunity for someone who loves keeping things running smoothly and genuinely enjoys speaking with people. Whether you're just starting out in your career, returning to the workforce, or looking for a rewarding role to wind down your working life — our client welcomes applicants from all walks of life. What matters most is your attitude and willingness to contribute. The successful candidate will be the first point of contact for inbound enquiries while also supporting the wider team with day-to-day administrative tasks. What you'll be doing Answering and managing inbound phone calls in a professional and friendly manner Directing enquiries to the right team members and following up as needed Providing general administrative support across the business Maintaining accurate records, spreadsheets, and documents using MS Office Assisting with data entry, correspondence, and filing Supporting the team with any ad hoc tasks as they come up What our client is looking for Excellent communication skills — you're a natural on the phone and in writing Strong MS Office skills (Word, Excel, Outlook) — you know your way around a spreadsheet Great attention to detail and the ability to stay organised under pressure A proactive, can-do attitude and willingness to pitch in wherever needed Previous experience in an admin or customer-facing role is preferred but not essential What's in it for you Join a supportive, down-to-earth team in an exciting, growing industry Gain exposure to the world of business lending and fintech A competitive salary commensurate with experience Opportunity to grow with the business over time Apply If this sounds like you, we'd love to hear from you!
