This is a Lending Assessment and Capability Officer role with Teachers Mutual Bank Limited based in Sydney, NSW, AU Teachers Mutual Bank Limited Role Seniority - mid level More about the Lending Assessment and Capability Officer role at Teachers Mutual Bank Limited At Teachers Mutual Bank Limited, we’re committed to delivering exceptional lending experiences that genuinely support our members’ financial wellbeing. In this role, you’ll combine your credit expertise with your passion for capability uplift - helping us maintain strong lending standards while guiding others to make confident, compliant decisions. With supportive leadership, collaborative teams, and flexible ways of working, this is a role designed for an experienced credit professional who values quality, accuracy and growth. Why you’ll love this role Make a meaningful impact by strengthening credit quality across the business Help uplift capability through coaching, insights and quality improvements Grow your expertise within a supportive, collaborative lending environment Purpose-driven work supporting essential workers across Australia Competitive salary, wellbeing initiatives and great banking benefits About this role As a Lending Assessment & Capability Officer, you’ll be responsible for delivering high‑quality assessments across secured and unsecured lending applications. You’ll analyse income, liabilities, credit history, serviceability and collateral security while ensuring compliance with regulatory and policy requirements. You’ll also uplift business capability by coaching bankers and brokers, identifying trends, and supporting continuous improvement in lending quality. This role is ideal for an experienced lender who values professionalism, judgement, and building a strong credit culture. What you’ll be doing Lending Assessment (80%) Make compliant, accurate credit decisions aligned with TMBL’s Credit Risk Policy Framework. Assess collateral security, including valuation and legal considerations. Prepare and validate compliant credit documentation. Maintain accurate, timely records within core banking systems. Ensure applications are complete, enforceable, and settlement‑ready. Capability Uplift & Quality Assurance (20%) Provide coaching and feedback to bankers and brokers on submission quality. Support the uplift of QA frameworks and broader business capability. Conduct QA reviews and identify key trends across lending submissions. Deliver insights that support continuous improvement. Build strong relationships with stakeholders to enhance lending accuracy and confidence. What you’ll bring Extensive credit underwriting experience across secured and unsecured lending. Delegation authority of $1M with 2 years in secured credit decisioning. Strong analytical and decision‑making capability. Experience coaching and uplifting capability across lending teams or brokers. Certificate IV in Financial Services and sound knowledge of the NCCP Act. About Us Teachers Mutual Bank Limited is one of the largest mutual banks in Australia. We are a globally recognised socially responsible bank with profit-for-purpose as our business model and philosophy. At our Bank, social responsibility is built-in, not bolted on and drives our business practices, people, and products. We are proud to serve some of Australia’s essential workers in education, emergency services and healthcare. We believe they deserve a bank that does good for their community. We have been named one of the World’s Most Ethical Companies for ten years in a row and are a Certified B Corp Bank. Our employees embrace our organisation’s values of passion, advocacy, and sustainability, and contribute to a diverse and inclusive workplace culture founded on mutual respect, equality, and a focus on striving to deliver exceptional member service. How to apply Please click the APPLY button and follow the prompts. For a confidential conversation, please contact talent@tmbl.com.au We work under a hybrid working model to provide flexibility in the workplace. For more information about working conditions as well as our employee value proposition, please visit the careers page on our website at www.tmbank.com.au or find us on LinkedIn! Teachers Mutual Bank Ltd may conduct a background or reference check (or both) as part of the recruitment process. By applying you agree to cooperate fully in those procedures and understand that an offer is subject to the satisfactory outcome of those checks, at the discretion of Teachers Mutual Bank Ltd. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Teachers Mutual Bank Limited team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ✅ Delivering high-quality assessments ️ Providing coaching and feedback Conducting QA reviews Key Strengths Credit underwriting experience Analytical and decision-making capability Coaching and capability uplift Certificate IV in Financial Services A Final Note: This is a role with Teachers Mutual Bank Limited not with Hatch.
