Description We currently have an opportunity for a Quality Auditor to join our Government and Integrated Facilities Management team and play a key role in strengthening audit integrity and ensuring high‑quality service delivery across our contract operations. Reporting to the Assurance and Service Delivery Partner (SDP) Manager, you’ll help deliver high‑quality outcomes that support our essential services. Please note this role can be located in either Kingsgrove or Wollongong. What You’ll Do This role offers a broad scope, with key responsibilities including: Conduct desktop audits of work orders, subcontractor claims, inspection documentation, and associated evidence to ensure compliance with contractual and statutory requirements. Review inspection records (pre‑inspection, WIP, post‑inspection, completion) and validate evidence submitted by On‑Site Auditors and subcontractors. Prepare and present Monthly Inspection & Auditing Reports, including insights, trends, and improvement recommendations. Investigate Zero Harm, Code of Conduct, and environmental incidents, ensuring timely reporting, distribution, and follow‑up actions to completion. Support continuous improvement through identifying non‑conformance trends, maintaining audit registers, and assisting with process updates and compliance training. What You’ll Bring Experience in auditing, compliance, or assurance within service delivery, asset maintenance, or housing environments. Strong analytical capability, attention to detail, and the confidence to interpret complex compliance information. Excellent communication and interpersonal skills to collaborate with internal teams, subcontractors, and government partners. Strong computer literacy, including comfort with formal report writing and digital audit systems. Understanding of governance, compliance frameworks, and KPI structures. More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients. Why Downer? At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving. What It Means to Belong at Downer We’re proud of our high-performance culture and commitment to diversity, offering: Training and development to support and diversify your career. With 30% of vacancies filled internally you’ll find real opportunities to advance your career. Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more. Employee Assistance Program: professional support for you and your family when you need it most. You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas. We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging. We’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you. As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it. If you need support or adjustments through the recruitment process, just let us know, we’re here to help you put your best foot forward.
