This is a Deafness Centre Administrative Assistant role with Sydney Children's Hospitals Network based in Sydney, NSW, AU Sydney Children's Hospitals Network Role Seniority - junior More about the Deafness Centre Administrative Assistant role at Sydney Children's Hospitals Network Employment Type: Permanent Part Time Position Classification: Admin Off Level 3 Remuneration: 71072.43 - 73287.41 full time equivalent base salary range (excludes super, leave loading and salary packaging) Hours Per Week: 18 Requisition ID: REQ645860 Location: Westmead Applications close: Midnight on 22 March 2026 At the Sydney Children's Hospitals Network, every role helps children and young people live their healthiest lives. As the largest paediatric health service in Australia, we care for thousands of children each year, in hospital and at home. Our people are united by compassion, collaboration and excellence in care. The Deafness Centre is seeking an administration officer to join a friendly and busy team who support children with permanent hearing loss and their families. This is a part-time role (18 hours per week) in an outpatient service. Preferred days of work are Wednesday and Thursday and either Monday or Tuesday What You'll Be Doing The Deafness Centre is a multidisciplinary outpatient service for children with permanent hearing loss and their families. The department also coordinates the Microtia Clinic which is held in conjunction with the ENT and Plastic Surgery Departments. The primary purpose of this position will be to provide administrative and other services to the Department. This includes assisting the team in their clinical roles by scheduling appointments, answering and responding to telephone enquiries, managing referrals, processing invoices, bulk billing, updating and maintaining patient information via various databases. There will also be a requirement to coordinate clinics through the patient scheduling system, as well as organising patient files that are required for the medical teams, Healthroster rostering template/s extraction and data entry for the department staff members. Eligible Employees May Access Salary packaging and meal entertainment benefits Accrued Day Off (ADO) for full time staff Employee Assistance Program (EAP) Fitness Passport Flexible Work Opportunities How To Apply Click ‘Apply Online’ and submit your application including: Need more information and support? A resume (maximum 5 pages) outlining your experience Responses to the questions below Demonstrated experience in administration working within a medical environment Demonstrated excellent communication, interpersonal skills and organisational skills, with internal and external stakeholders Proven ability to learn, or relevant experience with navigating various databases and scheduling systems Demonstrated knowledge and experience of the Microsoft Office Suite; advanced Word, Outlook , Excel Advanced keyboard skills Proven ability to use initiative, to work autonomously and the ability to work as part of a multidisciplinary team Proven ability to prioritise workload in a high activity environment and ensure all tasks are completed in a timely manner. Click here for the Position Description Find out more about applying for this position. For role related queries or questions contact Elizabeth Peadon on elizabeth.peadon@health.nsw.gov.au For technical support please contact 1300 679 367 Learn more about The Sydney Children’s Hospitals Network Aboriginal and Torres Strait Islander people are strongly encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families. For application support, visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application, or contact the SCHN’s Aboriginal Workforce Consultant at SCHN-EA-AboriginalHealthDirectorate@health.nsw.gov.au Child Safe Standards SCHN is committed to maintaining a child-safe environment that respects and upholds the rights of children and young people, in line with NSW Health’s commitment to the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse. Additional Information SCHN is an Equal Opportunity Employer that values diversity, recognising that a diverse workforce strengthens our culture and enhances the care we provide to children, young people and their families. Permanent NSW Health roles require Australian citizenship or permanent residency. Temporary visa holders may be considered where no suitable Australian citizen or permanent resident is identified. NSW Health vaccination and screening requirements must be met prior to commencement. An Eligibility List may be created for future permanent part time and temporary part time vacancies. (permanent PT adverts) Facebook, Instagram, LinkedIn and YouTube Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Sydney Children's Hospitals Network team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Providing administrative support Coordinating clinics Maintaining patient information Key Strengths ️ Administration experience ️ Communication skills Organisational skills Microsoft Office Suite Database navigation Initiative A Final Note: This is a role with Sydney Children's Hospitals Network not with Hatch.
