Business Services Officer - High Wide Loads Location: Bentley, WA | Newly created role Work Type: Part Time – 2 days per week | Permanent opportunity Monday & Tuesday with Flexible start / finish times to suit your life. Free parking & spacious breakout areas (indoor & outdoors). Award-winning health / wellbeing program. Do you pick up tiny errors that everyone else seems to miss? If you enjoy organised, detail focused work and feel energised by helping customers get the right information at the right time, this could be the perfect role for you. You don’t need specialist industry experience — but you will need a high level of accuracy, calm phone manner and the confidence to handle application queries. We’ll support you to learn the rest. Working alongside a trusting manager, you’ll have the space to take ownership and get on with your job. There is another person in the team who will be working Wednesday, Thursday and Friday. What we’ll be asking you to do in this role You’ll be joining a small, close knit team that manages High Wide Load permit applications for customers across regional WA. This is an administration and customer support role where accuracy, service and process all come together. You’ll handle permit applications from start to finish — assessing load routes, checking heights and widths, reviewing charges, processing payments, speaking with customers, and issuing permits within the agreed turnaround times. Here’s why you might be interested in this opportunity Your attention to detail will help to keep people safe on our roads and ensure our network is protected when high and wide loads are moved across the region. If you’d like meaning in what you do at work, this is a role where you can play a part in delivering reliable and clean energy solutions for some of the most remote communities in Australia. The energy sector is fascinatingly complex and constantly evolving. You’ll learn all sorts of interesting and random facts! You’ll pick up plenty of interesting insights along the way. You’ll get autonomy and guidance only when you need it, whilst working in a quiet setting. What we’ll need you to bring Proficiency across MS Office suite of Programs — especially Excel & Outlook. An eagle eyed approach to detail. Great organisational skills and the ability to handle multiple requests calmly. Ability to communicate clearly – both in writing and when speaking with people. Initiative to use tools such as Google Maps when checking routes. Experience in admin, customer service, permits or similar roles. A friendly phone manner — about 40% of the job involves customer calls. Ready to use your skills in a place where accuracy and service really matter? Apply now and bring your attention to detail to a team that values trust, autonomy and great customer experience. Applications close: Thursday 26th February 2026. Please note: in some cases, we need to close the advertising earlier than the closing date - so don’t miss your chance! Click here - to learn more about our employee benefits and why Horizon Power could be the perfect fit for you . Position Description for your perusal - Business Support Officer.pdf Our workplace culture is created through every interaction, every experience and everything we do. Across our organisation, we recognise and reward people and offer work that works with you. We're committed to equality and celebrate the diversity of race, gender, sexual orientation, religion, ethnicity, and all characteristics that make our Horizon Power team so special. We strongly encourage applications from Aboriginal and Torres Strait Islander people. We are dedicated to ensuring that all candidates have equal opportunity and, if you require any adjustments during the recruitment process, please let us know - we’re here to support you.
