Ecommerce Marketing Ops ManagerFull-Time | $8,000 per month Performance BonusReports to: CMOLocation: Australia (flexible hours for US/UK expansion)About UsWe are a fast-growing consumer wellness brand expanding into the US and UK markets. We combine strong brand storytelling with disciplined, data-driven growth.We operate lean, move quickly, and expect high standards. Details matter. Execution matters. Outcomes matter.We are hiring a high-performance Ecommerce Growth & Operations Manager to be the execution engine behind our marketing and growth strategy.The RoleThis is a hands-on, high-ownership position at the center of the business.You will sit at the intersection of marketing, ecommerce, email, performance media, and supply chain operations. You will work directly with the CMO to execute growth initiatives, coordinate cross-functional teams, and ensure nothing slips through the cracks.We are looking for a commercially minded operator who understands how marketing impacts inventory, forecasting, and revenue.What You’ll OwnPaid Media & Growth ChannelsLaunch and manage campaigns across Meta and GoogleDrive activation of TikTok and test emerging acquisition channelsWrite and test high-performing direct response ad copyContinuously optimize for CAC, ROAS, MER, contribution marginQA campaigns to ensure tracking, budgets, and creative accuracyCreative & Campaign ExecutionBrief and coordinate with creative teamsManage production timelines and deliverablesEnsure messaging aligns with brand and wellness positioningUse Canva when needed to move quicklyEmail & Retention (Klaviyo Coordination)Work closely with Klaviyo/email team to align campaigns with paid mediaEnsure lifecycle, promotional, and launch flows support growth goalsCoordinate messaging across channelsEcommerce & Shopify ManagementManage promotions, launches, landing pages, and product updatesEnsure tracking, pixels, and attribution are functioning correctlyMaintain operational clarity across ecommerce systemsAnalytics, Forecasting & ReportingMonitor performance daily across channelsBuild weekly and monthly performance reportsTranslate marketing performance into inventory forecasting insightsCoordinate with supply chain on stock planning based on campaign strategyMake data-driven decisions, not opinion-based onesGrowth Operations & CMO SupportMaintain campaign calendars and launch schedulesExecute ad hoc initiatives efficientlySupport US/UK expansion effortsComfortable joining calls across time zonesAct as the operational backbone of the marketing teamSystems You Must Be Comfortable WithShopifyMeta Ads ManagerGoogle AdsTikTok AdsKlaviyoCanvaSlackEcommerce analytics toolsYou should be confident navigating platforms independently.Who You Are3–6 years in DTC ecommerce or performance marketingExperience coordinating across marketing and operationsCommercially aware, you understand how marketing impacts stock and cash flowData-driven and comfortable building reportsStrong communicator, clear, confident on callsComfortable working flexible hours as we expand into US/UK marketsExtremely detail-orientedPassionate about consumer wellnessYou are also:An advanced ChatGPT user who leverages AI effectivelyAble to write persuasive copy that sounds human and on-brandProactive and solutions-orientedCalm under pressureYou catch broken links. You notice tracking errors. You anticipate problems before they happen.What Success Looks LikeCampaigns launch flawlessly and on timePaid media scales efficientlyTikTok and new channels are activated successfullyInventory aligns with campaign forecastsReporting is clear and drives decisionsThe CMO can focus on strategy because execution is handledRevenue grows sustainably across marketsCompensation$8,000 per month, full-timePerformance-based bonus tied to revenue and growth targetsHigh ownership and career growth potential
