We are recruiting for passionate and dedicated Receptionist to join our Specialist Community Services (SCS) team at our Murray Street Accommodation - Wandjoo Bidi . Wandjoo Bidi works as an important part of a broader sector and community working collectively to support people experiencing homelessness and other complex needs. The work is grounded in principles of empowerment, working with Residents to pursue their goals, interests and rights, and having confidence in their capacity to make decisions about their own future acknowledging the importance of developing a transparent and trusting relationship as pivotal to the change process. For more information on our Vinnies Homelessness Services, please visit the Vinnies WA website here. About the Role This is a maximum-term part-time position (up to 31st July 2028) 27.5 hours per week, Monday to Friday, 9am - 3pm Reporting to the Coordinator, our Receptionist delivers a high-quality reception service by warmly welcoming visitors and efficiently handling enquiries from internal and external stakeholders, including Wandjoo Bidi residents. More than this, the Receptionist also performs administration duties and data capture tasks that support the smooth day to day operations of our service. Key responsibilities include: Represent Vinnies positively and professionally when engaging with all internal and external stakeholders. Provide high-quality, trauma-informed support to residents and respond warmly to their requests, in line with practice philosophies. Deliver accurate and efficient administrative support to the Wandjoo Bidi team, including general administrative duties, reporting and scheduling. Assists with events and activities Actively promote continuous improvement and participate in relevant programs. Foster a safe workplace by engaging in WHS practices and identifying ways to mitigate risks. Offer positive and engaging collegial support to the team. About You You bring exceptional reception and administration experience, showcasing your ability to multi-task and prioritise effectively. As an excellent communicator, you can work both autonomously and collaboratively with the team. Your empathetic and non-judgmental approach is essential in supporting individuals who have experienced homelessness. You are sensitive to the needs of others, and your understanding of diversity and social inclusion will be a significant asset in this role. You have demonstrated success in: building and establishing positive professional working relationships; effectively using PABX and answering systems; proficiently utilising Microsoft Office Suite, in particular Outlook, Excel and Word; being flexible and undertaking a broad range of administrative duties; and working effectively and positively in a close team environment. Working for Vinnies WA At Vinnies WA, you’ll be part of an organisation where people matter - both the community we support and the teams that make it all possible. Our values are at the heart of our Society, anyone who comes into contact with us is better for it, our employees are supported to grow and nurture their capacity for leadership and resilience and hold mission at our core. This is an opportunity to be part of an organisation that makes a positive difference to the lives of thousands of vulnerable West Australians, through a range of person-centred services and programs, made possible by the revenue raised through our Vinnies shops, generous donations, fundraising events and grants, and over 3,500 dedicated employees, volunteers and members. More than this, as a not for profit, Vinnies WA are able to offer our employees: Generous tax-reducing salary packaging benefits Leave Loading Birthday leave benefit 15% team member discount card to use in our retail shops Screening & Application Process At Vinnies WA, we are committed to providing a safe and engaging environment for children and vulnerable people to ensure that their rights, needs and interests are met and that they are protected from harm and abuse. As such, we ensure that our preferred candidates are appropriately screened prior to any offer of employment, to make sure that the right people are in the right roles. Screening will consist of Police Criminal History Check, Legal right to work in Australia and Working with Children Check (if required). If you are passionate about our “good works” and are excited for the opportunity to represent Vinnies WA, we would love to receive your application through SEEK (hit “apply now”). Please provide: 1. Current resume with details of 2 professional referees; and 2. Cover letter (limited to 2 pages) addressed to Roberta O'Connor, outlining: your suitability for the role; and your motivation for applying We are committed to creating a workforce that is as diverse as our Society. As an Equal Opportunity Employer, we encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, orientations and backgrounds. Applications will be reviewed as received. No recruitment agencies please.
