About the role We are seeking an experienced and dedicated Full-Time Salaried Duty Manager to join our team at The German Arms Hotel in the charming town of Hahndorf, South Australia. As the Duty Manager, you will play a crucial role in ensuring the smooth and efficient operation of our hotel, contributing to the overall success of our hospitality business. What you'll be doing Overseeing the daily operations of the hotel, including restaurant, front Bar and Gaming Providing exceptional customer service and addressing guest inquiries and concerns in a timely and professional manner Supervising and coordinating the work of the hotel staff, ensuring they adhere to company policies and procedures Monitoring and reporting on hotel performance metrics, such as sales and revenue Assisting in the development and implementation of strategic initiatives to enhance the hotel's competitiveness and profitability Ensuring compliance with all relevant health, safety, and regulatory requirements Collaborating with the management team to identify and address any operational issues or challenges What we're looking for Minimum of 2 year of experience in a similar duty manager or supervisory role within the hospitality industry Strong leadership and people management skills, with the ability to motivate and inspire a team Excellent problem-solving and decision-making abilities, with a focus on delivering high-quality customer service Proficient in using hotel software and other relevant technologies Strong communication and interpersonal skills, with the ability to interact effectively with guests, staff, and management A passion for the hospitality industry and a commitment to delivering exceptional experiences for our guests What we offer At The German Arms Hotel, we are proud to offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. We value our employees and strive to create a positive and rewarding work environment that supports work-life balance. About us The German Arms Hotel is a renowned hospitality establishment located in the heart of the picturesque town of Hahndorf, South Australia. Our hotel has a rich history and is known for its warm hospitality, exceptional cuisine, and commitment to providing an exceptional guest experience. We are part of the Hospitality & Tourism industry and are dedicated to delivering exceptional service to our valued customers. If you are interested in this exciting opportunity, please apply now.
