About Us MTC FutureReady is an independent social enterprise that is here to help people take practical steps towards real progress. Our focus is to empower people from all backgrounds to improve their skills and their employment prospects. Our targeted training programs, meaningful employment services and unbeatable support are all designed to bring about fresh possibilities and drive life-changing transformation. Every year we support more than 20,000 people with new skills, confidence and opportunities across New South Wales, Victoria, Queensland and the ACT. About the Role Join MTC and make a real difference! We’re looking for a passionate SEE Administration Support Officer to become part of our dynamic Education & Training team on a part-time basis. This is a fantastic part-time opportunity based at our Belconnen office, where you’ll play a key role in supporting programs that help people achieve their learning and employment goals. The working hours of the role are Mondays to Fridays from 8:30 am to 2:00 pm. Reporting to the SEE Administration Team Leader , you’ll play a vital role in delivering exceptional customer service and providing efficient administrative support to the designated SEE site, staff and local referring agency network. Key duties of this role include: Meet and greet customers and centre visitors and provide exceptional customer service. Administrative duties including answering phones, booking and confirming appointments and entering of new client details into system. Cold calling eligible customers to obtain new referrals. Maintain the WHS and student complaints registers. Provide administrative assistance to our SEE internal stakeholders. Other duties as required. About You: The ideal applicant we are seeking will have: Demonstrated experience working in an administrative and/or reception role within a similar environment. Computer literacy with proficiency in Microsoft Office. Strong customer service skills. High attention to detail. Ability to priorities and complete tasks in a timely manner. Excellent organisational and time management skills. Exceptional interpersonal skills. Why Choose Us For us, it’s more than just work. At MTC we help people take meaningful steps forward in work, and in life. When you join us, you’ll become part of a purposeful, empowering and rewarding workplace. The bonus is that the experiences, support, and training you gain here will also help you grow as an individual. We are an equal opportunity employer, and at MTC, you will be working in a diverse and inclusive environment. Aboriginal and Torres Strait Islander peoples and people with lived experience of disability are welcome and strongly encouraged to apply. If there are reasonable adjustments to a recruitment process, role, or your work environment to help you, let us know. Our core values of empathy, innovation, collaboration, and achievement, create a people-centric culture that empowers us to do what it takes for our customers to know that they matter. We offer great benefits when you join the MTC team: More take-home pay through salary packaging (including meals, entertainment and novated car leasing). Access to Fitness Passpor t – discounted access to hundreds of gyms, pools and fitness facilities. Discounts on shopping, lifestyle, and everyday expenses. “ME Days” to relax, recharge, and spend time with loved ones. Career development with hands-on training and growth opportunities. Recognition awards where your peers can nominate you for doing great work. Free counselling through our Employee Assistance Program. Health perks like free flu shots and wellness initiatives. Flexible work options to help balance life and work. Paid parental leave to support you and your family. Now is the time to act and be rewarded by making a difference to your community. To learn more about MTC and our opportunities, go to www.mtcfutureready.org.au How to apply Applications are being reviewed as they are received, so we encourage you to apply as soon as possible with a resume and cover letter. As part of our commitment to the safety of the children and vulnerable communities we work with, you will be required to undergo a Nationally Coordinated Criminal History Check and maintain a valid Working with Children Check (funded by you). As this role requires access to Department of Social Services systems, you will be required to set up a myID account.
