TEAM LEADER PSYCHOSOCIAL RECOVERY COACH FIXED TERM FULL-TIME ANNERLEY Your Next Role! Recovery focused support begins with people and is sustained through strong, values led practice. The Team Leader Psychosocial Recovery Coach (TL PRC) provides practice-based leadership that shapes how psychosocial recovery support is delivered for people accessing mental health supports and the practitioners who work alongside them. By guiding and mentoring Psychosocial Recovery Coaches, the role strengthens quality, confidence, and consistency in recovery coaching practice. Working closely with frontline staff, the Team Leader supports sound decision making in complex situations, promotes reflective practice, and helps teams navigate the realities of mental health work, ensuring person centred recovery outcomes remain at the heart of everyday practice. Your day will include: Providing psychosocial recovery coaching to people accessing NDIS mental health supports while maintaining an agreed caseload Building and sustaining trusted relationships that support choice, self-determination, wellbeing, and participation Providing day to day practice guidance, general supervision, and mentoring to Psychosocial Recovery Coaches Acting as a first point of escalation for practice related questions, complexity, and emerging risk, supporting sound judgement Completing and overseeing high quality documentation, reflective practice, and consistent application of recovery principles and NDIS Practice Standards You Will Need: Cert IV in Mental Health Peer Work and/or significant relevant peer work experience; or, Cert IV in Mental Health, Community Services, or related field, and significant relevant experience. Demonstrated skills in mental health recovery principles, motivational interviewing, and strengths-based approaches within community based or psychosocial support settings Experience providing informal leadership, mentoring, or practice guidance to colleagues in a mental health or human services environment Strong interpersonal, oral, and written communication skills, including the ability to collaborate respectfully and complete accurate documentation Sound judgement, professionalism, and the ability to respond constructively to complexity, boundaries, and emerging risk The ideal candidate will demonstrate respect, integrity, and professionalism, communicate openly and respectfully, build positive working relationships, and contribute to a supportive, values led team culture through reflection, accountability, and continuous improvement. Why RFQ? At RFQ, we believe in the power of values led, recovery-oriented support to change lives. This opportunity offers the chance to take our commitment further by guiding practice, building capability, and strengthening how psychosocial recovery support is delivered across our services. By stepping into this role, you will have the opportunity to: $100,000–$105,000 base annual salary (depending on experience) plus superannuation. Enhance your take home pay with salary packaging of up to $15,900 on general living expenses and an additional $2,650 per year in entertainment benefits, with access to novated leasing. The opportunity to contribute to organisation wide coordination and service delivery systems that support quality, continuity, and workforce wellbeing. Flexible working arrangements where possible, supporting balance and sustainability. Access to a free Employee Assistance Program for you and your immediate family. Ongoing professional development and opportunities to grow your skills within the organisation. Apply Now! If you’re ready to make a real difference and support people to live with confidence and independence, submit your application, together with your resume, by selecting apply now. You’ll be taken to our online portal where you will find more information including the Position Description . Further information about the role can be obtained by contacting the Area Manager, Karen Suey on Karen.Suey@rfq.com.au . Please note that RFQ is an organisation that embraces diversity. The position will be subject to a Criminal History Check, which will be in the form of an NDIS Worker Screening Clearance. For further information please visit: https://workerscreening.communities.qld.gov.au/workers/you-start
