The Senior Adviser Offender Services will: Support implementation of offender services in accordance with endorsed models and contracts with external providers, including domestic and family violence services. Monitor the delivery of offender services state-wide and promote continuous improvement in service delivery. Coordinate quality assurance processes for the delivery of offender services. Conduct and assist with regular site visits to support service design integrity and monitor adherence to the relevant performance and outcome indicators. Monitor the delivery of offender services to ensure quality and relevance particularly to priority groups such as women, First Nations peoples, youthful offenders and offenders with a disability. Develop and provide staff training regarding offender services. Maintain a high standard of professional knowledge and skill in the offender services and the broader rehabilitation fields. Assist with the preparation of strategic advice, correspondence and reports on offender services and their delivery within the Agency. Research and analyse offender service practices and methods. Provide timely advice to key stakeholders relating to new developments in the area of offender services. Prepare significant reports and provide timely advice. Support contractors and staff in dealing with complex offender service situations or requirements and provide assistance to resolve service delivery issues. Identify and respond appropriately to emerging risks in offender service delivery including appropriate liaison with the Manager Offender Services and Principal Adviser as well as operational site management as required. Develop and maintain collaborative internal and external relationships. Provide information to support collaborative relationships with Custodial Operations and Community Corrections, other sections of the Agency, contracted service providers and the community sector. Engage in effective, open, two-way communication with all external service providers delivering both in custody and community settings. * Maintain knowledge of work activities and practice issues impacting the operational delivery of offender services. Travel throughout Queensland is a requirement for this position. Applications to remain current for 12 months.
