Join our Operations team in this newly created role, supporting the effective operation, maintenance and development of business and early learning systems. Make a difference with a reputable not-for-profit organisation Full time ongoing position Use your technical skills to provide excellent customer service About the role We’re looking for a systems and reporting specialist with system coordination experience, extensive IT and Microsoft software knowledge, and excellent customer service skills, to join the Operations team. You will leverage your deep understanding of data management and reporting to streamline, automate and implement user-friendly and impactful reporting systems. You’ll monitor and manage user accounts and access levels across a wide range of systems, including our childcare management system (QikKids) and government portals. As Systems and Reporting Coordinator, you will provide friendly and efficient troubleshooting and system training to our organisation, adapting your communication to suit the digital literacy of your audience. Your IT expertise will allow you to develop guides and tutorials to support end users, and you’ll contribute to the induction of new staff into our systems. About You You are someone who is naturally organised, proactive, and comfortable navigating different digital systems. You communicate clearly, solve problems thoughtfully, and enjoy supporting others, especially users with varying levels of digital confidence. You bring strong technical and analytical capability, excellent attention to detail, and a collaborative mindset. About us For 85 years, Gowrie Victoria has been at the forefront of high-quality early learning. We’re a not-for-profit organisation with a reputation for inspiring others and shining a light on best practice. We are known as a place for demonstration, where generations of teachers and educators have learnt and developed their practice. We build the capability of thousands of leaders, teachers, and educators each year through accredited training, blended learning, coaching & mentoring programs, and networking events. At Gowrie, our strength is our culture. It is built on a foundation of genuine curiosity. We encourage our people to ask questions, be reflective and bring their authentic selves to work. What we offer A culture where 92% of staff say Gowrie Victoria is a great place to work – and we couldn’t agree more! Personalised professional development with free access to Gowrie’s eLearning platform! Paid parental leave and an employee childcare discount of up to 30% off the gap fee 17.5% annual leave loading paid in December – when you need it! Events to recognise the achievements of our team members A positive workplace culture and engaged workforce Flexible working conditions Ready to make a genuine impact? For more information, click on apply and you’ll be directed to Gowrie’s Careers Hub where you can discover more about working at Gowrie, view the position description, and most importantly submit your interest! Applications will be reviewed as they are submitted, so don’t hesitate to apply! Gowrie Victoria is an equal opportunity employer and a child safe organisation and you can view our commitment to child safety here www.gowrievictoria.org.au/about You must have a legal right to work in Australia and pass an employee Working with Children Check.
