What you'll do Review and edit outgoing correspondence to ensure a quality product which is compliant with departmental guidelines. Coordinate and manage requests for information from the Office of the Deputy Director-General, the Director-General, and the Minister for Health for Ambulance Services (the Minister). Co-ordinate and manage requests for information, briefing notes, correspondence and advice on behalf of the Division. Review, develop, evaluate and improve divisional correspondence systems, processes, procedures and guidelines. Identify and implement training and resource materials for use by officers within the Division in relation to preparation of correspondence and documentation. About you We are searching for someone with: Demonstrated professional written and verbal communication skills, including the ability to communicate sensitively and confidentially during all interactions and liaisons with staff and/or clients. Demonstrated ability to produce quality outcomes, with close attention to detail to ensure that documentation and communication is of the highest quality. Demonstrated ability to multi-task and manage high volumes of incoming/outgoing correspondence/requests and prioritise and organise workflow, in order to meet strict deadlines. Demonstrated ability to develop and maintain effective relationships. The ability to work autonomously and as a team member to prioritise work and achieve quality outcomes. In depth knowledge and skills in the use and management of departmental information management systems, including Content Manager. Experience in identifying and implementing changes which enhance service delivery. Why work with us? Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes Competitive salaries 12.75% superannuation 17.5% leave loading Employee wellbeing 38 hour full time work week Access to 24/7 confidential employee support providers and counsellors including for immediate family members Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave. Professional development Career progression with more than 300 diverse career pathways and career support to take you further! Access to a variety of programs and initiatives to support training and career growth. Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development. Our commitment to equity, diversity and inclusion At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds. Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. Ready to apply? For further information on how to apply please review the attached Role Description.
