What you'll do Provide high level data entry with a focus on accuracy and attention to detail. Provide a high level of administrative support to Pathologists and other Forensic Pathology staff. Filing of confidential, and explicit material including reports and other legal documentation. Monitor regional cases that may be transferred to FPaCS to ensure arrival and return in a timely manner. Monitor regional Natural Causes deaths within allocated region and perform registration of all new cases and timely processing of all case information material. Within scope of role, respond to telephone enquiries from potentially distressed relatives and friends of deceased persons and/or arrange follow up by relevant area. Liaise with internal and external stakeholders including pathologists, police officers, funeral directors, coroners and other court staff from throughout Queensland, and build effective relationships to ensure accurate and timely processing of information and documents. Monitor internal workflows to ensure efficient and effective processes. About you We are searching for someone who has: Demonstrated knowledge of medical terminology and a high level of accurate keyboard and data entry skills. Well-developed interpersonal, consultation, written and verbal communication skills, in particular, tact, discretion, sensitivity, confidentiality and the ability to communicate clearly and concisely. Demonstrated ability to problem solve, prioritise tasks and work in a high-volume environment both autonomously and as a team member. Knowledge of, or ability to acquire knowledge of the relevant policies and processes governed by the Coroners Act 2003. Knowledge of, or ability to acquire knowledge of a range of software applications that relate to Forensic Pathology. Why work with us? Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes Competitive salaries 12.75% superannuation 17.5% leave loading Employee wellbeing 38 hour full time work week Access to 24/7 confidential employee support providers and counsellors including for immediate family members Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave. Professional development Career progression with more than 300 diverse career pathways and career support to take you further! Access to a variety of programs and initiatives to support training and career growth. * Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development. Our commitment to equity, diversity and inclusion At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds. Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. Ready to apply? For further information on how to apply please review the attached Role Description.
