McArthur is seeking an experienced Assistant Director to lead a specialist team delivering high quality information services in information management service. The primary function of this role is to oversee a team in the management and processing of all client Releases of Information (ROI), legal notices such as Freedom of Information (FOI) requests, subpoenas, court orders, APP 12 applications, and the release of sensitive client information. Our client provides support and care for the veteran and defence service community, with this role operating in the branch that is the gateway for accessing health and wellbeing services. This is a casual position offering full-time hours, for a term of 12 months. Key Responsibilities: Preparing well written and considered Clinical Incident Reviews, reports, and responses to clinical incident notifications and sensitive matters in accordance with relevant legislation and procedures. Analyse relevant information and identify factors that contribute to the client's suicidal distress reflecting the principles of a no blame culture. Working across multiple systems to complete Clinical Incident Reviews. This includes the review and collation of sensitive client information and preparing documents with high levels of attention to detail. Be required to undertake work that is complex in nature, work under limited direction with the opportunity for reasonable autonomy and accountability. Provide support to the Assistant Director in organising and managing the Open Arms Clinical Panel and the Clinical Incident Review meeting. Participate in continuous quality improvement activities, the development and review of policy advice and governance arrangements. Must demonstrate high levels of integrity, professionalism, positive team culture and emotional intelligence. Strong demonstrated experience in managing risk in mental health settings, including the ability to identify risks associated with clinical information with identified sensitivities. Desirable Criteria: Demonstrated experience working at EL1 level, or equivalent, in a governance or statutory role. Extensive experience managing FOI, Privacy Act requests, subpoenas, and legal correspondence. Strong written and verbal communication skills, including preparation of defensible decisions and senior executive advice. Experience in managing and leading teams in complex operational environments. To be considered for this opportunity you must be an Australian Citizen and can maintain a Baseline Security Clearance. Candidates will be assessed on application, and only those successful in progressing further will be contacted. If this sounds like the perfect opportunity for you - please don't hesitate to submit your resume and cover letter!
