Description Permanent/Continuing, full-time appointment Level 5: $84,002 - $94,998 17% superannuation About the Opportunity The University of Wollongong is seeking a motivated and service‑focused Campus Service Officer to join the Student Services Division at our Sutherland Campus. This role is central to creating a welcoming, efficient, and student‑centred environment, acting as the first point of contact for students, staff, visitors, and community partners. You’ll provide high‑quality customer service, support campus operations, and contribute to the delivery of key student lifecycle activities. As part of the campus team, you will manage a wide range of enquiries, offer informed guidance, and ensure that all interactions reflect UOW’s commitment to exceptional service. You’ll assist with the smooth running of daily campus operations, support events and activities, and help maintain a safe and functional environment, stepping in to oversee facilities when the Campus Manager is unavailable. The role also involves completing administrative tasks that support the student lifecycle, including processing forms, maintaining records, and assisting with major events such as enrolment, orientation, exams, and graduation. About You Success in this position relies on strong interpersonal skills, the ability to retain and communicate detailed information, and confidence working with digital systems. You’ll be someone who can prioritise effectively in a busy environment, build positive relationships with diverse stakeholders, and contribute to continuous improvement in service delivery. If you’re passionate about supporting students, enjoy varied and meaningful work, and thrive in a collaborative environment, this role offers an excellent opportunity to contribute to the student experience at one of Australia’s leading universities. How to Apply For further information about this opportunity, please contact Mikayla Fletcher mfletcher@uow.edu.au Position Description Closing Date: Sunday 15 February 2026, 11:55pm As required by federal legislation, prospective employees are required to declare whether they have been investigated for an allegation of Gender based Violence or determined to have engaged in conduct that constitutes Gender-based Violence, during their previous employment, or otherwise in a legal process. Any such declaration will be included in the University’s employment screening processes and will be treated with the strictest confidence and in compliance with all privacy legislation. Note: Visa sponsorship is not available for this position. Only candidates with valid work rights in Australia are eligible to apply. The University of Wollongong is committed to equality, diversity and inclusion. As an equal opportunity employer, and a recognised leader in gender equality, we encourage and welcome applications from a diverse range of backgrounds and people including culturally and linguistically diverse, women, disability, LGBTIQ, and Aboriginal and/or Torres Strait Islander Australians. This position is not suitable for remote work in accordance with the UOW Remote Working Guidelines.
