Description The Opportunity Downer’s Energy & Utilities business is seeking a Customer Service Officer to join our Skilltech team. In this role, you will support the day-to-day operations and general administration requirements of the contract, ensuring a professional and efficient service to all stakeholders. This is an excellent opportunity for someone who enjoys working in a dynamic environment and contributing to the success of a collaborative team. What We’re Looking For We are looking for an adaptable and proactive individual with: Experience working within a coordination or administrative position. Working knowledge of Microsoft Office products. Strong communication skills and a professional phone manner. Ability to work under minimal supervision and in a close team environment. Competence in PC use and data entry. Key responsibilities include: Supporting day-to-day contract operations and data entry. Maintaining office management systems and requisitioning supplies. Providing team/training assistance as required. Communicating constructively with team members, customers, and clients. Identifying and communicating opportunities for process improvement. What We Offer A supportive and inclusive team environment. Optional afterhours call roster, providing an extra allowance per shift. Opportunities for professional development and career progression. The chance to work with a leading provider in the utilities sector. Access to Downer employee benefits and programs. About Energy & Utilities Downer’s Energy & Utilities business unit delivers integrated solutions across the energy and utilities sectors. We are committed to innovation, safety, and sustainability, ensuring we provide value-for-money services to our clients while fostering a positive and collaborative workplace. How to Apply To apply for this exciting opportunity, please submit your application via the Downer careers page by clicking Apply Now .
